At a Glance
- Tasks: Design and execute research studies to enhance customer experience in the automotive sector.
- Company: Join WPP, a leader in innovative marketing solutions.
- Benefits: Flexible contract work with opportunities for professional growth.
- Other info: Collaborate with creative teams and industry experts.
- Why this job: Make a real impact on customer experiences in the automotive industry.
- Qualifications: Experience in CX research and strong analytical skills.
The predicted salary is between 60000 - 68205 £ per year.
WPP (VML/WPP Enterprise Solutions) seeks an experienced CX Researcher to join the automotive journey workstream. You will design and execute qualitative and quantitative studies across brand discovery, research, purchase, ownership, servicing and loyalty, translating insights into strategic improvements.
Working with CX strategists, UX designers and client stakeholders, you will uncover needs, pain points and opportunities, synthesise findings into actionable recommendations.
Automotive CX Researcher (Contract) employer: Vmlenterprisesolutions
At Vmlenterprisesolutions, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. As a CX Researcher, you will have the opportunity to work with a prestigious automotive client, contributing to meaningful projects that enhance digital experiences. Our commitment to employee growth is reflected in our continuous training programmes and supportive environment, making us an excellent employer for those seeking to make a significant impact in their careers.
