Senior Technical Project Manager

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's.

The opportunity involves encouraging strong relationships with your team and the ability to communicate at a technical level with developers and senior technical team members. You will follow best practices in development standards and coding reviews, having a good understanding of branching strategies, development principles, and CI/CD.

What you’ll be doing:

• Release and technical reporting regarding project/account technical deliverables, architecture, and release pipeline.
• Management of project plans and detailed reporting to ensure efficient tracking of the project.
• RAID log management and escalation for the project.
• Identify technical risks and issues & provide mitigation options to achieve resolution.
• Knowledgeably communicate with stakeholders (internal/external) including chairing technical meetings as required.
• Manage and co-ordinate internal technical specialists.
• Lead and inspire the team to achieve individual and team objectives.
• Ensure the technical team(s) complete what is expected of them successfully and suggest improvements to processes as required.
• Define, plan, organise, and manage the build of new infrastructure environments.
• Co-ordinate high-quality technical solutions, on time, via effective time management.
• Help implement and benchmark the introduction of AI into SDLC.
• Effectively run complex projects using Agile or Waterfall methodologies.
• Oversee releases across pre-production and production environments, demonstrating an understanding of dependencies between client systems.
• Implement technical governance according to the client’s needs.
• Build customer confidence by understanding their needs & delivering first-class solutions.
• Set and manage client expectations, addressing issues in a respectful and timely manner.
• Manage 3rd party product vendors, environments, and client technical resources.

What we want from you:

• Extensive experience in software development Project Management, supply chain, and logistics experience ideally within a retail environment.
• Understanding of Ecommerce experience is nice to have but this role mainly works on the logistics and supply chain system delivery.
• Ability to read log files, draw conclusions, and direct further technical investigation.
• Working with Cloud Technology for Back End and React/Node for Front End.
• Understanding of cloud/on-premise infrastructure.
• A basic understanding of Terraform - at a level you can engage with technical teams.
• Familiarity with Google Cloud Platform and Legacy AWS applications.
• Defining, managing, and delivering to customer expectations within strict deadlines.
• Full knowledge of the project lifecycle and experience of various project development methodologies (including Agile, Incremental, and Waterfall).
• Comfortable with complex technical environments and legacy systems integration.
• Experience of code management tools such as git, bit bucket, svn.
• Understanding of GitHub or other release pipeline tools.
• Managing 3rd parties.
• Strong time management & organisational skills.
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.
• Relevant Project Management qualifications.
• A developer background or programming qualification is advantageous but not essential.
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint.
• Excellent verbal and written communication skills in English.
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains, and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.