b Overview /b p In this role you will lead medium-scale commerce- and AI-enabled transformation initiatives within a global agency network. You’ll shape strategic directions that connect diagnostics to actionable business outcomes, working with cross-functional teams across content, CX and commerce. You’ll own client relationships, run workshops, and grow the practice by developing reusable methodologies and pursuing new opportunities. This is a hands-on, impact-driven consulting role at the intersection of strategy, technology, and execution. /p b Pay / Benefits /b ul li discretionary bonus scheme /li li training opportunities /li li competitive pension /li li medical insurance /li li life assurance /li li discounts with retailers /li /ul b Responsibilities /b ul li Own medium-scale projects end-to-end: define scope, quality, timeline and client relationship /li li Lead strategic recommendations across commerce transformation, AI discoverability, agentic commerce readiness, content strategy and channel optimisation /li li Translate ambiguous briefs into clear project plans with milestones and resource needs /li li Codify delivery methodologies into repeatable, scalable frameworks /li li Design and lead workshops, stakeholder interviews and co-creation sessions with senior clients /li li Act as trusted advisor to mid-to-senior client contacts and manage escalation as needed /li li Identify growth opportunities within existing accounts and contribute to proposals and pitches /li li Coach and develop Consultants; potentially line-manage 1–2 team members; drive IP development and cross-team collaboration /li li Work across WPPs network to connect consulting recommendations to execution across content, CX and commerce /li /ul b Key requirements /b ul li Extensive professional experience in consulting, strategy or senior commercial/digital roles /li li Deep understanding of commerce ecosystems and how trading, content, category management, channel strategy and technology intersect /li li Working knowledge of AI discoverability: GEO, AEO, LLM-influenced discovery, AI assistants and conversational commerce /li li Proven ability to lead projects independently with scope, quality and client expectations management /li li Strong strategic and analytical thinking; ability to turn diagnostics into prioritized commercial recommendations /li li Excellent communication and executive presence; comfortable leading rooms and workshops /li li Experience building methodology or practice IP ( frameworks, playbooks, delivery approaches) /li /ul ul li Executive presence /li li Stakeholder management /li li Coaching and mentorship /li li AI tools and LLMs /li li Agentic platforms /li li Commerce technology: Shopify, SFCC, Commercetools, PIM/DAM systems /li /ul
Senior Consultant (Commerce) employer: VML
At VML, we pride ourselves on being a leading creative company that fosters a vibrant work culture where innovation and collaboration thrive. As a Senior Technical Project Manager, you'll have the opportunity to work with some of the world's most exciting brands while benefiting from our commitment to your professional growth and development. Our hybrid work model promotes flexibility, and our core values of Heart, Brains, and Courage ensure that every team member feels empowered to make a meaningful impact.
