Client Success Manager (Remote) in London

Client Success Manager (Remote) in London

London Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support clients in achieving their goals and ensure their success with our innovative solutions.
  • Company: Join VML, a leading creative company known for its award-winning work and diverse culture.
  • Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
  • Other info: Experience a collaborative environment with a commitment to diversity and inclusion.
  • Why this job: Be part of a dynamic team that drives growth for top global brands.
  • Qualifications: Strong communication skills and a passion for client success are essential.

The predicted salary is between 63000 - 77000 £ per year.

Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth.

VML is celebrated for its innovative and award-winning human-first work for clients including Astra Zeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's.

In 2026, VML was named Campaign's Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions.

VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands.

Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

Gain Theory is committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.

As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

What we do Gain Theory is a global marketing effectiveness and foresight consultancy.

Our vision is to accelerate growth for ambitious brands by giving clients the confidence to make better data-informed investment decisions.

High-touch consultancy powered by unique partnerships and proprietary technology are used to power our award-winning solutions.

As a WPP consultancy, Gain Theory also has access to a range of data, expertise, and tools that create a truly differentiated offering.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection.

That's why we've adopted a hybrid approach, with teams in the office an average of four days a week.

If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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Client Success Manager (Remote) in London employer: VML

At VML, we pride ourselves on being a leading creative company that fosters a vibrant work culture where innovation and collaboration thrive. As a Senior Technical Project Manager, you'll have the opportunity to work with some of the world's most exciting brands while benefiting from our commitment to your professional growth and development. Our hybrid work model promotes flexibility, and our core values of Heart, Brains, and Courage ensure that every team member feels empowered to make a meaningful impact.

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Contact Details:

VML Recruitment Team

We think you need these skills to ace Client Success Manager (Remote) in London

Client Relationship Management
Data Analysis
Consultancy Skills
Communication Skills
Collaboration
Problem-Solving Skills
Project Management