Adobe Project Manager in London

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands.

Project Manager with Commerce experience and a technical background required to join our eCommerce Team on a contract basis.

The opportunity:

We are seeking an experienced Project Manager with a strong background in digital marketing and commerce solutions, particularly within the Adobe ecosystem. You will lead teams to deliver high-quality, complex digital transformation projects on budget and within specified timeframes, ensuring the successful implementation of Adobe Marketing and Commerce Solutions for our customers and system integration partners. You will play a crucial role in driving digital marketing and transformation initiatives, contributing significantly to our clients' success.

What you’ll be doing:

• Effectively run complex digital marketing and commerce projects using Agile methodologies (e.g. Scrum).
• Lead teams in scoping activities to identify, gather, and analyze requirements, define key business drivers, and craft effective and innovative solutions using Adobe Marketing and Commerce Solutions.
• Manage the end-to-end project life cycle, including effort estimation, scope management, planning, monitoring, and execution (covering risks, budget, timeline, and reporting).
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues, communicating effectively to various audiences including key stakeholders and sponsors.
• Manage several workstreams successfully, ensuring teams understand output and quality expectations, and manage interdependencies between them.
• Inspire and lead teams, suggesting process and practical improvements as appropriate, and motivate them to deliver high-quality outputs within agreed timeframes.
• Manage project resourcing and commercials, including forecasting, time management, and invoicing.
• Ensure projects are delivered to high-quality standards and aid customers in improving Adobe solutions by understanding their challenges and crafting innovative, measurable solutions.
• Foster close relationships with senior management and business stakeholders, developing customer confidence by understanding their needs and delivering first-class solutions.
• Set and manage client expectations, including resolving client escalations with diplomacy.
• Chair meetings/reviews with multiple stakeholder requirements.
• Keep up to date with emerging industry practices in digital marketing and Adobe solutions.
• Actively participate in PMO practice development and contribute to the One Adobe experience by collaborating with other Adobe teams.

What we want from you:

• Project management experience in the industry, with a proven track record in software development project management.
• Strong foundational project management skills delivering digital marketing implementation projects for a software vendor or with a mixed vendor/customer background.
• Demonstrated project management experience with Digital Marketing & Automation, Campaign, or Content Management solutions.
• Proven experience in implementing Adobe solutions, specifically AEM, AEP, and ideally other solutions like Campaign and Commerce.
• Experience managing re-platforming projects and owning the cutover process.
• Proven experience of scope control within project delivery and delivering change to external stakeholders.
• Ability to handle large single projects or multiple concurrent smaller projects.
• Outstanding problem-solving skills, with expertise in risk management, prioritization, and delivering presentations up to the Executive level within an organization.
• A good understanding of the software development lifecycle and release management.
• Ability to define, manage, and deliver to customer expectations within strict deadlines.
• Ability to deal with ambiguity, embrace, and react to change with enthusiasm and critical thinking.
• Experience of leading and managing teams at different stages of the team’s lifecycle.
• Experience of modern software development practices, strong understanding of agile delivery techniques (e.g. Scrum), and lean ways of working.
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting, etc.).
• Solid time management & organisational skills.
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.
• A professional project management qualification and a business consulting background.
• Ability to work with virtual internal teams across geographies and time zones.
• Full fluency in English is essential; other European languages are a plus.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.