Account Manager in Bolton

Account Manager - 12 month FTC

Brand: VML Health

Department: Client & Business Leadership

Expertise: Health

Location: Manchester, United Kingdom

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human-first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services, and Marketing Measurement & Optimization. VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies.

Position Summary:

As an Account Manager, you will be responsible for the organisation of your account teams; actively participating by devising and implementing projects and timelines and taking responsibility for driving specific activities.

Responsibilities:

• You will be supporting the Senior Account Manager and Account Director by managing your designated accounts, taking ownership to ensure projects are implemented efficiently and on time.
• Collaborating with cross-functional agency teams to ensure that all individual projects are proactively, creatively, and efficiently managed through the agency following a client brief and are ultimately delivered to an exceptional standard within the agreed timeframe.
• Managing the day-to-day running of account(s).
• Providing clear and accurate briefings to everyone involved with project implementation.
• Ensuring regular client updates or programme/project progress, and manage any changes to planned activities that may occur.
• Responsible for regular client contact, and prompt and accurate contact/action reports within 24 hours of meeting/discussion.
• Responsible for estimating, billing, and awareness of budgetary status.
• Participating in developing new business pitches.
• Supervising junior members of the team on a day-to-day basis.

Skills and Experience:

• Experience as a Senior Account Executive within a healthcare advertising agency environment will be a big advantage.
• Experience in healthcare and digital-first approach will be a big advantage.
• Have an interest in healthcare and enjoy being part of a collaborative team.
• Demonstrate meticulous attention to detail with a high level of accuracy.
• Be an active listener and proactively seek out information and problem solve.
• Be naturally collaborative, work well within a team but also be able to work independently.
• Adhere to deadlines and flag any potential issues in advance.
• Be curious about our business, the world at large and what is going on around you.
• Display a keen interest in health and pharmaceutical global communications and a good understanding of the environment in which we work.
• Be self-motivated and well organised.
• Be able to work on multiple projects and demonstrate good time management skills.
• Communicate confidently.

We rely on you to:

• Be a self-motivated, problem solver, who works towards solutions where everybody wins.
• Be supportive and collaborative – an active listener.
• Be curious and an out-of-the-box thinker.
• Be details orientated, able to write clear briefs.