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- Tasks: Manage client relations and oversee exciting eCommerce projects.
- Company: Leading digital consultancy in the UK with a supportive culture.
- Benefits: Career development opportunities and a hybrid work model.
- Why this job: Work with top brands and make a real impact in customer experience.
- Qualifications: Proven account growth experience and strong communication skills.
- Other info: Collaborative environment with significant career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading digital consultancy in the UK is seeking a Senior Experience Manager for their Customer Experience Team.
Responsibilities include:
- Managing client relations
- Overseeing projects in the eCommerce sector
- Collaborating across disciplines
Ideal candidates will have:
- Proven experience in account growth
- Strategic thinking
- Strong communication skills
This role offers a chance to work with exciting brands and significant opportunities for career development within a supportive environment.
Senior Experience Manager - Hybrid CX & Growth Lead employer: VML Enterprise Solutions
Contact Detail:
VML Enterprise Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Experience Manager - Hybrid CX & Growth Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects in the eCommerce sector and think about how your experience aligns with their needs. This will help you stand out as a strategic thinker.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise in your responses. Use examples from your past experiences to demonstrate how you've successfully managed client relations and driven account growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Experience Manager - Hybrid CX & Growth Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Experience Manager role. Highlight your account growth achievements and any relevant eCommerce projects you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our Customer Experience Team. Share specific examples of your strategic thinking and communication skills that have led to successful client relations.
Showcase Your Collaborative Spirit: Since this role involves working across disciplines, emphasise your ability to collaborate effectively. Mention any past experiences where teamwork led to project success, especially in a hybrid environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at VML Enterprise Solutions
✨Know Your Clients
Before the interview, research the brands and clients the consultancy works with. Understanding their needs and challenges will help you demonstrate your strategic thinking and how you can contribute to account growth.
✨Showcase Your Projects
Prepare to discuss specific projects you've managed in the eCommerce sector. Highlight your role, the challenges faced, and the outcomes achieved. This will showcase your experience and ability to oversee projects effectively.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer experience and growth strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
