Principal Consultant (Commerce & Digital)

Principal Consultant (Commerce & Digital) Join to apply for the Principal Consultant (Commerce & Digital) role at VML Enterprise Solutions About Us At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Role Overview We are seeking a visionary and distinguished Principal Consultant to influence and drive transformation at the highest levels of our consultancy. This pivotal role involves acting as a trusted advisor to C-suite global business leaders, shaping the future of our consultancy solutions worldwide. You will mentor and lead clients and internal teams toward success, leveraging industry expertise and collaborative leadership to deliver impactful outcomes. Your dedication to a people-first ethos will foster a culture of empowerment and continuous improvement across our teams. Key Responsibilities Orchestrate cross-functional teams to generate strategic, high-quality solutions to complex client challenges. Demonstrate passion for resolving intricate client problems within the digital landscape. Identify new opportunities for client support by leveraging deep insights and extending value beyond initial engagements. Utilize advanced communication and analytical skills to quickly dissect issues, providing clear strategies in high-pressure situations. What You’ll Be Doing You should have a strong consultancy background or executive leadership experience, with expertise in sectors like retail, FMCG/CPG, B2B, or automotive. Responsibilities and engagements are comparable to roles such as Consultancy Director, Senior Strategy Consultant, or Digital Director. Core Responsibilities Client Engagement & Relationship Management Engage with C-suite clients to lead transformational change across omni-channel ecosystems. Address major business questions leading to global success in experience, technology, and organizational change. Lead cross-functional client engagements, managing senior stakeholders. Build trusted relationships, understand client challenges, and pursue new business opportunities. Team Leadership & Development Mentor and coach junior consultants, fostering a collaborative environment. Promote knowledge sharing and best practices. Strategic Consulting & Solution Delivery Leverage expertise in eCommerce and related sectors to provide strategic guidance. Communicate effectively, ask questions, and listen actively to understand client needs. Bring clarity to ambiguous situations, analyze complex problems, and develop solutions. Understand digital technologies like eCommerce platforms, CMS, PIM, and agile methodologies. Develop compelling proposals and presentations. Continuous Improvement & Innovation Identify and implement process improvements. Stay updated on industry trends and incorporate learnings. Contribute to internal methodologies and tools. What We Want From You Extensive experience in management or consultancy within eCommerce. Expertise in 1-2 sectors such as retail, FMCG/CPG, B2B, or automotive. Proven leadership skills and ability to motivate teams. Strong relationship-building skills with senior stakeholders. Understanding of digital ecosystems and agile delivery. Advanced problem-solving and communication skills. Willingness to travel within the UK and EU. What We Offer Opportunities to work with leading brands, career development support, and a comprehensive benefits package including bonuses, training, pension, health insurance, and more. We foster a culture of respect, inclusion, and continuous growth. Our Values and Culture Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our team of over 4,200 experts across 55 centers worldwide drives innovation in digital experiences for top brands like Coca-Cola, Unilever, Ford, and many others. Join us to be part of a dynamic, creative, and inclusive environment where anyone can contribute to impactful solutions. #J-18808-Ljbffr