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- Tasks: Lead client engagements and mentor junior consultants while delivering strategic e-Commerce solutions.
- Company: VML is a global leader in innovation, blending creativity with technology across 150+ offices worldwide.
- Benefits: Enjoy career development support, a people-first culture, and the chance to work with top brands.
- Why this job: Join a dynamic team that values creativity, connection, and continuous improvement in a fast-paced environment.
- Qualifications: Extensive e-Commerce consultancy experience, strong leadership skills, and a passion for client success required.
- Other info: Mid-senior level role with full-time employment in IT Services and Consulting.
The predicted salary is between 48000 - 72000 £ per year.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
We are seeking an experienced and driven Senior Business Consultant to join our Business Services team. In this role, you will be a trusted advisor to our clients, leveraging your deep industry expertise and collaborative leadership style to drive impactful business outcomes. You will champion our people-first approach, fostering a culture of empowerment, growth, and continuous improvement within the Business Consultancy team and across the organisation.
Core Responsibilities
- Client Engagement & Relationship Management: Lead cross-functional engagements, serving as the primary point of contact for senior client stakeholders. Build and nurture strong, trusted relationships with clients, understanding their business challenges and objectives. Proactively identify and pursue opportunities to expand existing client relationships and generate new business.
- Team Leadership & Development: Lead, mentor, and coach junior consultants, fostering a collaborative and high-performing environment. Inspire and empower team members to develop their skills and reach their potential. Promote knowledge sharing across the team and organization.
- Strategic Consulting & Solution Delivery: Leverage expertise in e-Commerce and sector knowledge (retail, FMCG/CPG, B2B, automotive) to provide strategic guidance. Communicate confidently, ask questions, and actively listen to understand client problems. Bring clarity to ambiguous situations and solve complex business problems independently. Conduct thorough business analysis to identify pain points and opportunities. Understand digital ecosystem technologies such as e-commerce platforms, CMS, PIM, and agile methodologies. Develop and present proposals, roadmaps, and solutions that articulate value propositions. Support delivery with business insights focused on outcomes.
- Continuous Improvement & Innovation: Identify and implement process improvements to enhance team efficiency and client satisfaction. Stay updated on industry trends and incorporate relevant insights into work. Contribute to refining internal methodologies, frameworks, and tools.
What We Want From You
- Extensive experience in management or consultancy within e-Commerce.
- Specialist sector knowledge in retail, FMCG/CPG, B2B, or automotive.
- Proven leadership skills and ability to motivate teams.
- Exceptional relationship-building skills with senior stakeholders.
- Strong understanding of digital ecosystems and technologies.
- Advanced problem-solving skills and lateral thinking.
- Excellent communication and presentation skills.
- Passion for client success and exceeding expectations.
- Willingness to travel within the UK and possibly the EU.
What We Can Offer You
Opportunity to work with leading brands, career development support, and a culture that values authenticity and growth. Our shared values include connecting meaningfully, inspiring creatively, including purposefully, and approaching positively.
Our Culture and Values
We foster a culture driven by our values, emphasizing connection, inspiration, inclusion, and positivity. Our team of over 4,200 experts worldwide delivers outstanding digital experiences across multiple channels, working with top brands and strategic partners. We believe in creative bravery, teamwork, and shared success.
Additional Information
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Consulting, IT, Sales
- Industries: IT Services and Consulting
Principal Consultant (Commerce) employer: VML Enterprise Solutions
Contact Detail:
VML Enterprise Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Consultant (Commerce)
✨Tip Number 1
Familiarise yourself with VML's recent projects and case studies in e-Commerce. This will not only help you understand their approach but also allow you to discuss relevant examples during your interview, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of VML on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to demonstrate your leadership skills through specific examples from your past experiences. VML is looking for someone who can inspire and mentor teams, so be ready to share how you've successfully led projects or developed team members in previous roles.
✨Tip Number 4
Stay updated on the latest trends in e-Commerce and digital technologies. Being able to discuss current industry developments and how they relate to VML's services will show that you're proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Principal Consultant (Commerce)
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Principal Consultant (Commerce) role. Understand the core responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in e-Commerce and consultancy. Emphasise your leadership skills, relationship management abilities, and any specific sector knowledge that matches the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client success and your understanding of the digital ecosystem. Use specific examples from your past experiences to demonstrate how you can contribute to VML's goals.
Showcase Problem-Solving Skills: In your application, provide examples of complex business problems you've solved in previous roles. Highlight your analytical skills and ability to bring clarity to ambiguous situations, as these are crucial for the position.
How to prepare for a job interview at VML Enterprise Solutions
✨Showcase Your Industry Expertise
Make sure to highlight your extensive experience in e-Commerce and any specialist sector knowledge you have, such as retail or FMCG. Be prepared to discuss specific examples of how you've successfully navigated challenges in these areas.
✨Demonstrate Leadership Skills
Since the role involves leading and mentoring junior consultants, share instances where you've inspired and developed team members. Discuss your approach to fostering a collaborative environment and how you've motivated teams to achieve their goals.
✨Prepare for Client Engagement Scenarios
Expect to discuss how you would build and nurture relationships with senior client stakeholders. Prepare examples of how you've identified client needs and expanded business opportunities in previous roles.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex business problems and solutions. Be ready to ask insightful questions and actively listen to understand client challenges.
