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- Tasks: Manage client relations and oversee exciting eCommerce projects.
- Company: Leading digital consultancy in the UK with a supportive culture.
- Benefits: Career development opportunities and collaboration with top brands.
- Why this job: Join a dynamic team and make a real impact in customer experience.
- Qualifications: Proven account growth experience and strong communication skills.
- Other info: Hybrid work model with a focus on collaboration across disciplines.
The predicted salary is between 36000 - 60000 £ per year.
A leading digital consultancy in the UK is seeking a Senior Experience Manager for their Customer Experience Team. Responsibilities include managing client relations, overseeing projects in the eCommerce sector, and collaborating across disciplines.
Ideal candidates will have proven experience in account growth, strategic thinking, and strong communication skills. This role offers a chance to work with exciting brands and significant opportunities for career development within a supportive environment.
Senior Experience Manager - Hybrid CX & Growth Lead in London employer: VML Enterprise Solutions
Contact Detail:
VML Enterprise Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Experience Manager - Hybrid CX & Growth Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Showcase your strategic thinking! When you get the chance to chat with potential employers, share specific examples of how you've driven account growth in past roles. This will help you stand out as a candidate who can deliver results.
✨Tip Number 3
Prepare for those interviews! Research the company and their clients, especially in the digital consultancy space. Being knowledgeable about their work will show your genuine interest and help you connect better during the conversation.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining our team and ready to take on exciting challenges.
We think you need these skills to ace Senior Experience Manager - Hybrid CX & Growth Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Experience Manager role. Highlight your account growth achievements and any relevant eCommerce projects you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our Customer Experience Team. Share specific examples of your strategic thinking and communication skills that have led to successful client relations.
Showcase Your Collaborative Spirit: Since this role involves working across disciplines, emphasise your ability to collaborate effectively. Mention any past experiences where teamwork led to project success, especially in a hybrid environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at VML Enterprise Solutions
✨Know Your Clients
Before the interview, research the brands and clients the consultancy works with. Understanding their needs and challenges will help you demonstrate your strategic thinking and how you can contribute to account growth.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively managed client relations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your strong communication skills and ability to collaborate across disciplines.
✨Demonstrate Your eCommerce Knowledge
Brush up on current trends and challenges in the eCommerce sector. Be ready to discuss how you can leverage these insights to enhance customer experience and drive growth for the consultancy's clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer experience and project management. This shows your genuine interest in the role and helps you assess if the company culture aligns with your career development goals.
