At a Glance
- Tasks: Install, fix faults, and deliver top-notch customer service in a dynamic field role.
- Company: Join Virgin Media and O2, leaders in connectivity for over 46 million customers.
- Benefits: Earn £31,500 plus overtime, enjoy a 4-day work week, and receive private medical cover.
- Other info: Comprehensive training provided with excellent career growth opportunities.
- Why this job: Get trained, gain skills, and enjoy a great work-life balance while helping customers.
- Qualifications: UK driving licence and a passion for problem-solving and customer relationships.
The predicted salary is between 28000 - 31200 £ per year.
Join our team of Field Technicians and earn a competitive salary of £31,500, plus overtime (on average £4,700) and performance-based commission of £2,500. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed!
After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday to Saturday) with a mixture of 7.5 and 10 hour shifts.
Be the expert in:
- Installations, fixing faults and delivering great customer service
- Diagnosing errors and technical problems and determining appropriate solutions
- Documenting processes and following company standard procedures and protocols
- Collaborating with the technical team and sharing information across the organisation
Who we are: Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
The must haves:
- A UK Manual driving licence
The other stuff we are looking for:
- An organised individual with a customer-focus, who is motivated to help others
- An individual who can build great relationships with customers
- Someone who enjoys problem solving and finding suitable solutions for customers
- Be comfortable working at heights and outside in all weathers
What's in it for you: We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.
- A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
- Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance
- Industry-leading family leave policies
- 25 days holiday + bank holidays + birthday off (option to buy/sell 5 more)
- Pension scheme (up to 10% match) and life assurance
Next steps: After applying and living in the correct Post Code, you'll receive a link for an online video assessment. When you apply, you'll be asked about any adjustments you might need to support the recruitment process.
Field Service Engineer (m/f/d) in Belfast employer: Vmed O2 UK Limited
Join Virgin Media and O2 as a Field Service Engineer, where you'll benefit from a competitive salary, extensive training, and a supportive work culture that prioritises your growth and well-being. With a 4-day working week, generous holiday allowances, and industry-leading family leave policies, we ensure our employees enjoy a fulfilling work-life balance while making a meaningful impact in the community. Our commitment to your development and the collaborative environment makes us an excellent employer for those seeking a rewarding career in connectivity.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (m/f/d) in Belfast
✨Join Sales Networking Events
Get yourself to local sales networking events and workshops. These are prime spots to connect with professionals in field sales and learn a few tricks of the trade. Plus, you might bump into hiring managers looking for fresh talent like yourself!
✨Engage with Industry Communities
Dive into online communities specific to sales, like LinkedIn groups or relevant forums. By actively participating, you'll not only expand your network but also get a sense of what skills are hot in the field right now. Who knows, you might catch the eye of someone from Vmed O2 UK Limited!
✨Leverage Your University Connections
As a trainee, your university's career services can be a treasure trove of opportunities. Reach out to alumni who are already in sales roles; they can provide insights and even refer you to openings at companies like Vmed O2 UK Limited.
✨Showcase Your Sales Skills
Create a personal pitch or a demo of your sales skills. Whether it’s a mock sales presentation or a video about your approach, it’s a great way to demonstrate your capability and passion. Make sure to highlight this in your applications to Vmed O2 UK Limited!
We think you need these skills to ace Field Service Engineer (m/f/d) in Belfast
Some tips for your application 🫡
Show off your communication skills:In field sales, having excellent communication skills is key. When you write your CV and cover letter, make sure to highlight experiences where you've successfully engaged with people or solved problems through effective communication. Use specific examples that showcase your ability to connect and persuade.
Demonstrate your passion for sales:As a trainee, it's important for us to see your enthusiasm for a career in sales. Use your cover letter to tell us why you're excited about this field and what you hope to learn with us at Vmed O2 UK Limited. Share any relevant experiences, even if they’re from side jobs, that sparked your interest in sales.
Tailor your CV to the field sales role:Since this is a trainee position, ensure your CV highlights transferable skills like customer service experience, teamwork, and any relevant coursework. Plus, if you've done any projects or internships that relate to sales or client interaction, definitely include those – it’ll show us you’re eager and ready to get into the field!
Express your willingness to learn and grow:Companies love to see candidates who are open to learning, especially in a trainee role. In your application, be sure to mention your willingness to learn from experienced team members and how you aim to develop your skills in field sales at Vmed O2 UK Limited. This’ll help us see your potential as part of our team!
How to prepare for a job interview at Vmed O2 UK Limited
✨Know Your Product Inside Out
As a trainee in field-sales, you're gonna want to have a thorough understanding of the products or services you’ll be selling at Vmed O2 UK Limited. Brush up on the unique selling points and be ready to discuss how they meet customer needs—think about how you might tailor your pitch to different types of clients.
✨Show Off Your Communication Skills
Field-sales is all about building relationships. During the interview, be prepared to demonstrate your communication skills—consider role-playing scenarios where you engage with potential clients. You might even be asked to sell something to your interviewer, so have fun with it and show your persuasive side!
✨Understand the Sales Process
Familiarise yourself with the sales funnel and how nurturing leads works. You might be quizzed on how you would handle different stages of the sales process or overcome objections, so think about real-life examples from your experiences where you’ve solved problems or led discussions.
✨Be Ready to Discuss Your Learning Potential
As a trainee, your eagerness to learn is key! Be prepared to talk about why you’re interested in field-sales and how this role at Vmed O2 UK Limited fits into your career path. Show them you’ve got the ambition and a willingness to develop your skills—after all, they're investing in you!
