At a Glance
- Tasks: Own the support and improvement of our Aladdin infrastructure in a fast-paced FinTech environment.
- Company: Join a leading FinTech company in Edinburgh with a collaborative culture.
- Benefits: Enjoy a competitive salary, health benefits, and flexible working arrangements.
- Other info: Opportunity for career growth and to work with innovative cloud technologies.
- Why this job: Make a real impact by ensuring high availability of critical systems and learning cutting-edge technologies.
- Qualifications: Degree in Computer Science or related field; experience in production support and Linux administration.
The predicted salary is between 40000 - 50000 € per year.
Fintech industry, Full-time, Edinburgh UK, 4 days per week on-site, one remote.
Role Responsibility
- You will have complete ownership of ensuring that changes are fully completed and any affected services are restored.
- You will identify process improvements for change implementation and weekend checkouts; aid in incident management and root cause analysis.
- Provide ongoing operational support for the Aladdin infrastructure. Supporting and fixing both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment.
- Uses various tools to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments.
- Engage in clear and concise communications both verbally and in writing. Effectively interacts on incident bridges and calls to ensure all distributed team members are constantly informed.
- Engineer solutions to expedite recovery of environment post weekend maintenances.
- Using ServiceNow for Incident and Problem management.
- Weekend Shift Work: You might be required to work on the weekend shifts on a rotational basis.
- Stakeholder management, IM and PM experience.
Qualifications
- A four-year degree specializing in Computer Science, MIS, Mathematics, Physics, or Engineering.
- Exposure to (or strong interest in) ~3-5 years of experience in a Production Support role.
- Good understanding of Linux administration fundamentals; must be familiar with typical administrative commands.
- Prior experience with Incident management and Problem management.
- Prior system administration experience is highly desirable.
- Understanding of the following programming languages to identify Error Codes and provide support, pass on the incident to the right team.
- Candidates must have a strong interest and skills for quickly learning new technologies and proprietary systems.
- Possess a positive demeanor and ability to work as a teammate in a fast-paced environment.
- Build opportunities to integrate and automate operational processes, procedures, and tooling.
- Experience in working with Cloud Native Platforms e.g., Azure, AWS, GCP etc.
- Keen interest and willing to learn any of these technologies: Ansible, Chef, AWX (front end of Ansible), Service.
AWS Support Engineer - FinTech in Edinburgh employer: VLink Inc
As an AWS Support Engineer in the vibrant FinTech sector based in Edinburgh, you will thrive in a dynamic work culture that prioritises innovation and collaboration. With a strong focus on employee growth, the company offers extensive training opportunities and encourages a healthy work-life balance with a four-day on-site work week. Join a team that values your contributions and provides a supportive environment for tackling complex challenges while enjoying the unique advantages of living in Scotland's capital.
StudySmarter Expert Advice🤫
We think this is how you could land AWS Support Engineer - FinTech in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the FinTech space, especially those who work with AWS. Attend meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to AWS and incident management. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Brush up on your technical knowledge, especially around Linux administration and cloud platforms. Practice common interview questions and scenarios related to incident management to show you’re ready for the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience with production support and your eagerness to learn new technologies. Let’s get you that job!
We think you need these skills to ace AWS Support Engineer - FinTech in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the AWS Support Engineer role. Highlight your experience with Linux administration, incident management, and any relevant programming languages. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the FinTech industry and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re all about finding solutions, so let us know how you’ve made a difference in past positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at VLink Inc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AWS and other cloud platforms like Azure and GCP. Be ready to discuss your experience with Linux administration and any programming languages you've used. They’ll want to see that you can not only identify error codes but also understand the underlying systems.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've handled incident management and problem resolution in the past. Think about specific situations where you identified process improvements or engineered solutions to expedite recovery. This will demonstrate your ability to think critically under pressure.
✨Communicate Clearly and Confidently
Since this role involves a lot of communication, practice articulating your thoughts clearly. Whether it’s during incident calls or writing reports, being concise and effective is key. You might even want to rehearse some scenarios with a friend to get comfortable.
✨Be Ready for Weekend Work
Understand that weekend shifts are part of the job. Show your willingness to be flexible and discuss how you’ve managed similar schedules in the past. This will highlight your commitment and readiness to take ownership of your responsibilities.
