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- Tasks: Coordinate service engineers and manage customer queries in a dynamic team environment.
- Company: Join VL Test Systems Ltd, a top supplier of commercial vehicle testing equipment.
- Benefits: Enjoy competitive pay, private healthcare, and training opportunities for career growth.
- Why this job: Be part of a friendly team, develop your skills, and make an impact in the industry.
- Qualifications: Ideal for those with admin experience, strong customer service skills, and attention to detail.
- Other info: Initial interviews via Teams, followed by face-to-face; no agencies please.
The predicted salary is between 24000 - 25000 £ per year.
Location: Buckingham, MK18 1WA
Salary: £24-25k, DOE + Benefits
Contract: Full Time, Permanent
Hours: 8:30 to 17:00 Monday to Thursday, 8:30 to 16:30 Friday
Benefits:
- A competitive package, based on experience
- Private Health Care for you and your family (available after the 6-month probationary period)
- Training and support to develop skills and progress in the business
About us:
VL Test Systems Ltd (VLT) is a leading supplier of high-quality Commercial Vehicle testing equipment with a wealth of experience in the Commercial Brake Tester market.
The Role:
We have an exciting opportunity for a Service Coordinator to join our small, friendly, and busy service team, located in Buckingham.
Key tasks & responsibilities:
- Able to plan, prioritise and support the movement of Service Engineers to customer locations throughout the UK
- Produce system-generated quotes and invoices
- Handling any queries that may arise.
Qualifications, Experience & Profile:
This role would suit someone from an admin/planning background who can display a logical approach to organising their workload.
Successful candidates will be:
- Ideally experienced in invoicing and scheduling
- Knowledgeable with MS Office products
- A great telephone manner
- Customer service skills
- Excellent attention to detail
- Numerate
- Enthusiastic and helpful
- Good English written and oral skills
Note: There will be a probationary period of six months, during which training and support will be provided, to ensure the successful candidate gets up to speed as quickly as possible.
Next steps:
Interviews will take the form of an initial Teams interview, followed by a secondary face to face interview.
If you feel you have the skills and experience to be considered for this role, click on apply today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
Service Coordinator in Buckingham, Buckinghamshire employer: VL Test systems Ltd
Contact Detail:
VL Test systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Buckingham, Buckinghamshire
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly MS Office products. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've successfully managed scheduling or invoicing in previous roles. This will help you showcase your relevant experience and logical approach to organising workloads.
✨Tip Number 3
Practice your telephone manner by role-playing common customer service scenarios. Since the role requires excellent communication skills, being able to convey confidence and clarity over the phone is crucial.
✨Tip Number 4
Research VL Test Systems Ltd and their services thoroughly. Understanding their products and market position will allow you to ask insightful questions during the interview, demonstrating your genuine interest in the company.
We think you need these skills to ace Service Coordinator in Buckingham, Buckinghamshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and planning. Emphasise any previous roles where you managed schedules or invoicing, as these are key aspects of the Service Coordinator position.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and customer service experience. Mention your familiarity with MS Office products and how your attention to detail will benefit the team at VL Test Systems Ltd.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your telephone manner, numeracy, and enthusiasm. Use specific examples to demonstrate how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Coordinator role.
How to prepare for a job interview at VL Test systems Ltd
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to demonstrate your ability to plan and prioritise effectively. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or schedules.
✨Familiarise Yourself with MS Office
Since the role requires knowledge of MS Office products, brush up on your skills before the interview. You might be asked about your experience with Excel for invoicing or Word for documentation, so be ready to share how you've used these tools in previous roles.
✨Prepare for Customer Service Scenarios
Expect questions that assess your customer service skills. Think of situations where you handled difficult queries or provided exceptional support. Highlight your great telephone manner and how it contributed to positive outcomes.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this role. Prepare to discuss how you ensure accuracy in your work, whether it's in invoicing or scheduling. You could mention any systems or processes you use to double-check your work.
