At a Glance
- Tasks: Manage reception duties, handle customer enquiries, and support office administration.
- Company: Established dental lab in Central London with a supportive team culture.
- Benefits: Full training provided, career growth opportunities, and a professional healthcare environment.
- Other info: Fast-paced environment with opportunities for learning and development.
- Why this job: Join a close-knit team and gain valuable experience in the dental industry.
- Qualifications: Previous reception or admin experience required; strong organisational skills essential.
The predicted salary is between 30000 - 40000 £ per year.
A well-established dental laboratory based in Central London is currently seeking an organised and professional Receptionist / Administrative Assistant to join their growing team. This is an excellent opportunity for someone with previous reception or administrative experience who is looking to build a long-term career within the dental industry. Previous dental laboratory experience is not essential, as full training will be provided. Candidates with dental nursing, healthcare administration, or customer service experience are encouraged to apply. This position may also suit a Dental Technician who would prefer an office-based role rather than hands-on laboratory work.
Please note: This is a full-time position and previous reception experience is required.
Key Responsibilities- Preparing and packaging dental appliances for postage and local deliveries
- Managing invoices, paperwork, and administrative records
- Answering incoming calls and handling customer enquiries professionally
- Liaising with dental practices and maintaining strong client relationships
- Processing invoices and chasing outstanding payments
- Using laboratory management software (LabTrac)
- Supporting bookkeeping and general office administration
- Maintaining a clean and organised working environment
- Delivering packages to nearby dental practices when required
- Organising lab paperwork, dockets, and filing systems
- Assisting with compliance logs and documentation
- Booking courier services including DPD, Gophr, and Uber
- Ordering office and laboratory supplies
- Managing Outlook calendars and assisting with website updates
- Supporting day-to-day operations within a busy dental laboratory
- Previous reception or administrative experience
- Strong organisational and communication skills
- Confident using Microsoft Word, Excel, and Outlook
- Professional, proactive, and reliable attitude
- Ability to multitask in a fast-paced environment
- Willingness to learn and work as part of a team
The laboratory specialises in creating dental appliances such as veneers and dentures for dental practices across London. This role offers valuable experience within a professional healthcare environment and would suit someone who enjoys administration, customer interaction, and being part of a close-knit team.
Dental Lab Receptionist / Admin employer: VK Recruitment
Join a well-established dental laboratory in Central London, where you will be part of a supportive and dynamic team dedicated to delivering high-quality dental solutions. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring that you can build a rewarding long-term career in the dental industry. Our collaborative work culture fosters professional relationships and encourages a proactive approach, making it an excellent place for those looking to thrive in a healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Lab Receptionist / Admin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the dental lab. Understand their services and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries and liaising with dental practices, it’s crucial to demonstrate your ability to communicate clearly and professionally during the interview.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed paperwork or schedules in previous roles. This will help you stand out as someone who can keep things running smoothly in a busy environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dental Lab Receptionist / Admin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous reception or administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the dental industry and how your background in customer service or healthcare can benefit us. Keep it professional but let your personality show through!
Show Off Your Tech Skills:Since we use LabTrac and other software, mention any relevant tech skills you have. If you're confident with Microsoft Word, Excel, and Outlook, let us know! It’ll help us see you as a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at VK Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dental Lab Receptionist. Familiarise yourself with the key responsibilities like managing invoices and handling customer enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experiences where you've successfully managed multiple tasks. Whether it’s juggling appointments or keeping paperwork in order, demonstrating your ability to stay organised will impress the interviewers.
✨Practice Your Communication
As you'll be liaising with dental practices and handling customer queries, effective communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
✨Be Proactive and Professional
During the interview, showcase your proactive attitude. Discuss how you can contribute to maintaining a clean and organised working environment or how you would handle a busy day in the lab. A professional demeanour combined with a willingness to learn will make you stand out as a candidate.
