At a Glance
- Tasks: Manage reception duties and support administrative tasks in a busy dental lab.
- Company: Established dental laboratory in Central London with a supportive team culture.
- Benefits: Full training provided, career growth opportunities, and a professional healthcare environment.
- Other info: Perfect for those looking to transition from hands-on roles to office-based work.
- Why this job: Join a close-knit team and gain valuable experience in the dental industry.
- Qualifications: Previous reception or admin experience required; strong organisational skills essential.
The predicted salary is between 30000 - 40000 £ per year.
A well-established dental laboratory based in Central London is currently seeking an organised and professional Receptionist / Administrative Assistant to join their growing team. This is an excellent opportunity for someone with previous reception or administrative experience who is looking to build a long-term career within the dental industry. Previous dental laboratory experience is not essential, as full training will be provided. Candidates with dental nursing, healthcare administration, or customer service experience are encouraged to apply. This position may also suit a Dental Technician who would prefer an office-based role rather than hands-on laboratory work. Please note: This is a full-time position and previous reception experience is required.
Key Responsibilities
- Preparing and packaging dental appliances for postage and local deliveries
- Managing invoices, paperwork, and administrative records
- Answering incoming calls and handling customer enquiries professionally
- Liaising with dental practices and maintaining strong client relationships
- Processing invoices and chasing outstanding payments
- Using laboratory management software (LabTrac)
- Supporting bookkeeping and general office administration
- Maintaining a clean and organised working environment
- Delivering packages to nearby dental practices when required
- Organising lab paperwork, dockets, and filing systems
- Assisting with compliance logs and documentation
- Booking courier services including DPD, Gophr, and Uber
- Ordering office and laboratory supplies
- Managing Outlook calendars and assisting with website updates
- Supporting day-to-day operations within a busy dental laboratory
Candidate Requirements
- Previous reception or administrative experience
- Strong organisational and communication skills
- Confident using Microsoft Word, Excel, and Outlook
- Professional, proactive, and reliable attitude
- Ability to multitask in a fast-paced environment
- Willingness to learn and work as part of a team
About the Role
The laboratory specialises in creating dental appliances such as veneers and dentures for dental practices across London. This role offers valuable experience within a professional healthcare environment and would suit someone who enjoys administration, customer interaction, and being part of a close-knit team.
Dental Lab Receptionist / Admin in City of Westminster employer: VK Recruitment
Join a well-established dental laboratory in the heart of Central London, where you will be part of a supportive and dynamic team dedicated to delivering high-quality dental solutions. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring that you can build a rewarding long-term career in the dental industry. Our collaborative work culture fosters professional relationships and encourages a proactive approach, making it an excellent environment for those looking to thrive in a healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Lab Receptionist / Admin in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental industry or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interview, rehearse common questions and your responses. This will help you feel more confident and articulate when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. It shows you’re serious about the role and respect the workplace.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the position. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Dental Lab Receptionist / Admin in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous reception or administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the dental industry and how your background in customer service or healthcare can benefit us. Keep it professional but let your personality show through!
Show Off Your Tech Skills:Since we use LabTrac and other software, mention any relevant tech skills you have. If you're confident with Microsoft Word, Excel, and Outlook, let us know! It’ll help us see you as a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at VK Recruitment
✨Know Your Stuff
Familiarise yourself with the dental industry basics, even if you don't have direct experience. Understanding common terms and processes will show your enthusiasm and willingness to learn, which is key for this role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Whether it’s managing schedules or handling paperwork, be ready to discuss how you keep things running smoothly in a busy environment.
✨Practice Customer Interaction Scenarios
Since you'll be dealing with clients and dental practices, think of potential customer service scenarios. Practising how you would handle inquiries or complaints can help you demonstrate your communication skills during the interview.
✨Be Ready to Discuss Software Proficiency
Brush up on your knowledge of Microsoft Office and any relevant software like LabTrac. Be prepared to talk about your experience with these tools and how you can leverage them to support the team effectively.
