Vizion Network in Wellingborough is seeking a customer support professional to manage expressions of dissatisfaction on motor claims. You will act as a first level contact for customers, record details, and ensure responses meet FCA guidelines and SLAs.
Daily tasks include handling calls and emails, collaborating with repair networks and internal teams, and contributing to process improvements while maintaining data security and high service standards.
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Customer Support & Resolution Specialist in Wellingborough employer: Vizion Network
At Vizion Network, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee well-being and growth. Located in Hull, our team enjoys a range of benefits including a health and benefits scheme, generous annual leave, and opportunities for performance-based salary increments, all while working in a collaborative environment that fosters strong relationships with both internal and external stakeholders.
