At a Glance
- Tasks: Support the Network Management Team with systems management and repairer communication.
- Company: Dynamic company in Hull offering a fun and supportive work environment.
- Benefits: Competitive salary, health benefits, free parking, and monthly free food days.
- Other info: Enjoy fun company events and opportunities for career growth.
- Why this job: Join a team where your organisational skills can shine and make a real impact.
- Qualifications: Strong data entry skills and excellent communication abilities required.
The predicted salary is between 26234 - 26234 € per year.
Location: Hull
Salary: £26,234 per annum
What we offer:
- 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm)
- Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme
- 21 days annual leave
- Additional birthday holiday
- Holiday purchase scheme
- Performance based salary increments
- Fun Company Events And Functions
- Free parking
- Monthly free food days
- Close to shops and amenities
- Reward and recognition
Purpose:
To provide professional administrative support within the Network Management Team. The Administrator is responsible for systems management of the repairer network and repairer communication. Building relationships and customer care is very important in this role and must be sustained at all times.
Role Profile:
- Management of repairer information on our systems including Nucleus and Cortex.
- Ensure that new network repairers are set up and maintained correctly.
- Update systems on postcode changes, SLA additions/removals, repairers on and off hold.
- Administer full removal procedure of repairers leaving the network.
- Distribution of repairer communication and documents via mailshots and Docusign.
- Maintain Mailchimp database.
- Monitor weather and distribute warning alerts as and when required.
- Liaise with Network Performance Analysts and Controllers on sharing information on repairer updates and data changes.
- To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner.
- Manage Audatex repairer set up and assist with estimate failures.
- The production and distribution of reports.
- To ensure the accurate and detailed recording of all information utilising our management systems to provide comprehensive audit trails.
- Always promote data security in and outside of the business, strict adherence to GDPR and information security standards.
- Manage complaints in line with policy.
- Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values.
- To promote our business and that of our clients by always providing exceptional and friendly service.
Person Specification:
- Accurate data entry skills
- Good planning and organisational skills
- Able to build and maintain relationships
- Ability to work to agreed deadlines, targets and objectives
- Able to work as part of a team as well as autonomously to a high level of accuracy
- Excellent telephone and communication skills
- Good knowledge of Microsoft Office
- GCSE Maths and English
Network Management Administrator employer: Vizion Network
As a Network Management Administrator in Hull, you will join a vibrant team that values employee well-being and professional growth. With a comprehensive health and benefits scheme, generous annual leave, and opportunities for performance-based salary increments, our company fosters a supportive work culture that prioritises work-life balance and employee recognition. Enjoy the convenience of free parking, close proximity to shops, and engaging company events that make every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Network Management Administrator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events or join online forums related to network management. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on common questions for administrative roles, and don’t forget to highlight your data entry and communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Network Management Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Management Administrator role. Highlight your experience with data management and customer care, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your organisational skills and any relevant experience you have with systems like Nucleus or Cortex. Let us know why you want to join StudySmarter!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure to showcase your excellent telephone and written communication skills in your application. We love candidates who can express themselves clearly and professionally, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Vizion Network
✨Know Your Systems
Familiarise yourself with the systems mentioned in the job description, like Nucleus and Cortex. Being able to discuss how you've used similar systems or your approach to learning new software can really impress the interviewers.
✨Showcase Your Communication Skills
Since building relationships is key in this role, prepare examples of how you've successfully communicated with clients or colleagues in the past. Think about times when you resolved issues or provided exceptional service.
✨Demonstrate Attention to Detail
This position requires accurate data entry and management. Be ready to discuss your methods for ensuring accuracy in your work. You might even want to bring up any tools or techniques you use to double-check your entries.
✨Understand GDPR and Data Security
As data security is crucial, brush up on GDPR principles and be prepared to discuss how you would ensure compliance in your role. Showing that you take data protection seriously will resonate well with the interviewers.
