Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage motor claims from start to finish.
- Company: Join Vizion Network, a forward-thinking company with a positive culture.
- Benefits: Enjoy competitive salary, health perks, free food days, and fun company events.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service required.
- Other info: Dynamic team environment with opportunities for growth and recognition.
The predicted salary is between 26234 - 26234 £ per year.
Location: Hull - Site based
Salary: Starting at £26,234
Hours: 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm)
What we offer:
- Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme
- 21 days annual leave
- Additional birthday holiday
- Holiday purchase scheme
- Performance based salary increments
- Fun Company events and functions
- Free parking
- Monthly free food days
- Close to shops and amenities
- Reward and recognition
Who we are:
Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success.
Purpose:
To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to.
Person Specification:
- First class communication skills
- Accurate data input skills
- Ability to build and maintain relationships
- Ability to work to agreed deadlines, targets and objectives
- Able to work as part of a team as well as autonomously to a high level of accuracy
- Good planning and organisational skills
- Good problem-solving skills
- Good decision maker
- Commitment to providing a first-class service to customers and repairers
- Customer focused
- Good knowledge of Microsoft Office
Deadline for applications is 5pm Wednesday 15th April 2026.
To Apply:
If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Customer Service Advisor in Kingston upon Hull employer: Vizion Network
Contact Detail:
Vizion Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Kingston upon Hull
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vizion Network's social media and website. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to demonstrate first-class communication. Try role-playing common customer scenarios with a friend or family member to build your confidence and refine your responses.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled challenges in the past. This will highlight your ability to think on your feet and provide top-notch service to customers.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This small gesture can leave a lasting impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor in Kingston upon Hull
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Service Advisor role. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since first-class communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express themselves well right from the start!
Highlight Your Problem-Solving Abilities: Don’t forget to mention any experiences where you’ve successfully solved problems or made decisions under pressure. We’re looking for those who can think on their feet and keep our customers happy!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vizion Network
✨Know the Company Inside Out
Before your interview, take some time to research Vizion Network. Understand their mission, values, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or built strong relationships. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've faced challenges and how you overcame them. Be ready to discuss your thought process and decision-making skills. This will highlight your ability to handle the demands of the role and maintain high service standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and performance expectations. This shows that you're engaged and serious about finding the right fit for both you and Vizion Network.