Customer Support & Resolution Specialist in Wellingborough

Customer Support & Resolution Specialist in Wellingborough

Wellingborough Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Vizion Network Ltd.

At a Glance

  • Tasks: Be the friendly voice for customers, resolving their issues and ensuring satisfaction.
  • Company: Join Vizion Network Ltd., a company dedicated to excellent customer service.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Work in a supportive team environment with room for career advancement.
  • Why this job: Make a real difference in customers' lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 30000 Β£ per year.

Vizion Network Ltd. is seeking a Customer Support Administrator to act as the first point of contact for customers, handling calls and emails and resolving dissatisfactions efficiently in line with FCA guidelines and SLAs.

You will ensure accurate data capture in the management systems and support continuous improvement across departments to reduce issues, while maintaining high service standards and teamwork.

Customer Support & Resolution Specialist in Wellingborough employer: Vizion Network Ltd.

Vizion Network Ltd. is an excellent employer, offering a supportive work culture in Wellingborough that prioritises employee development and satisfaction. With a strong commitment to customer service excellence, employees benefit from ongoing training opportunities and a collaborative environment that encourages growth and innovation.

Vizion Network Ltd.

Contact Details:

Vizion Network Ltd. Recruitment Team

We think you need these skills to ace Customer Support & Resolution Specialist in Wellingborough

Customer Service Skills
Communication Skills
Problem-Solving Skills
Data Entry Accuracy
FCA Guidelines Knowledge
SLA Management
Teamwork