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- Tasks: Manage motor claims and provide top-notch customer service in a dynamic team.
- Company: A growing automotive services company with a focus on excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Strong relationship-building skills and a passion for customer service.
- Other info: Be part of a positive workplace culture that values your contributions.
The predicted salary is between 24000 - 36000 £ per year.
A growing automotive services company located in the United Kingdom is seeking a Customer Service Advisor. The role involves providing professional administrative support within the Claims Team and delivering exceptional customer service.
Key responsibilities include:
- Managing motor claims
- Ensuring service level agreements are met
- Maintaining relationships within the repair network
The ideal candidate will possess strong relationship-building skills and a commitment to excellence, contributing to a positive workplace culture.
Motor Claims — Customer Service Advisor in Wellingborough employer: Vizion Network Limited
Contact Detail:
Vizion Network Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims — Customer Service Advisor in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those working in claims or customer service. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and claims management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Share specific examples of how you've maintained positive relationships in previous roles, as this is key for the Customer Service Advisor position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Motor Claims — Customer Service Advisor in Wellingborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills related to motor claims. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our Claims Team.
Showcase Your Relationship-Building Skills: Since this role involves maintaining relationships within the repair network, be sure to mention any past experiences where you've successfully built rapport with clients or colleagues. We love a people person!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vizion Network Limited
✨Know Your Claims Inside Out
Make sure you understand the motor claims process thoroughly. Brush up on common terms and procedures related to claims management, as this will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think of specific situations where you resolved issues or built strong relationships with clients, as this will demonstrate your commitment to excellence and fit for the company culture.
✨Familiarise Yourself with the Company
Research the automotive services company and its values. Understanding their mission and how they operate will help you tailor your answers during the interview and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the challenges faced in the claims process, or how success is measured in the role. It shows that you're engaged and eager to learn more about the position.
