Customer Support & Claims Liaison in Wellingborough

Customer Support & Claims Liaison in Wellingborough

Wellingborough Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Vizion Network Limited

At a Glance

  • Tasks: Handle customer inquiries and resolve issues while maintaining accurate records.
  • Company: Join Vizion Network Limited, a proactive team in the UK.
  • Benefits: Enjoy a supportive work environment with opportunities for growth.
  • Other info: Work within FCA guidelines and internal SLAs in a professional setting.
  • Why this job: Be the first point of contact and make a real difference in customer satisfaction.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 32000 Β£ per year.

Vizion Network Limited is seeking a proactive Customer Support Administrator to join our team in the UK.

The role focuses on handling customer inquiries, resolving expressions of dissatisfaction, and ensuring all interactions are recorded accurately for audit trails.

You will be the first point of contact for customers, suppliers, and partners, working to FCA guidelines and internal SLAs while maintaining high standards of service and professionalism.

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Customer Support & Claims Liaison in Wellingborough employer: Vizion Network Limited

Vizion Network is an exceptional employer located in Hull, offering a vibrant and inclusive workplace culture that prioritises employee wellbeing and development. With benefits such as a comprehensive health scheme, generous annual leave, and engaging company events, we ensure our team feels valued and empowered. Our commitment to fostering a diverse environment allows employees to thrive while contributing to our mission of excellence in customer service and operational efficiency.

Vizion Network Limited

Contact Details:

Vizion Network Limited Recruitment Team

We think you need these skills to ace Customer Support & Claims Liaison in Wellingborough

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Record Keeping
FCA Guidelines Knowledge
Service Level Agreement (SLA) Understanding