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For Companies At a Glance
- Tasks: Engage with customers, design innovative transport solutions, and support pre-sales activities.
- Company: Join Vix Technology, a global leader in intelligent transport systems.
- Benefits: Enjoy private healthcare, income protection, and a focus on learning and development.
- Why this job: Make a real impact in smart mobility while working with cutting-edge technology.
- Qualifications: Experience in solution design or pre-sales engineering is essential.
- Other info: Be part of a diverse team committed to equal opportunity.
The predicted salary is between 36000 - 60000 £ per year.
The ITS Solutions Analyst is a customer-facing product-focused role, acting as a trusted technical advisor across the full customer lifecycle while helping to shape Real Time Information (RTI) products within the Vix Intelligent Transport System (ITS) portfolio. This role bridges pre-sales, solution design and customer enablement. It helps to ensure customer needs are translated into scalable, commercially viable solutions and actionable product roadmaps. The position works closely with Sales, Product Management, Engineering, Delivery, and Partners to design, articulate, and continuously improve industry-leading ITS and RTI solutions.
Key Responsibilities
- Pre-Sales & Market Engagement
- Support pre-sales activities including bids, proposals, RFP/RFI responses, and technical input to sales engagements.
- Conduct opportunity assessments and detailed gap analyses against customer requirements and Vix solutions.
- Prepare RAG summaries and structured analysis to support bid decisions and solution positioning.
- Deliver solution demonstrations, technical walkthroughs, and proofs of concept to customers and partners.
- Participate in customer discovery sessions, industry forums, exhibitions, and conferences as a Vix solutions representative.
- Solution Design & Delivery Support
- Design end-to-end ITS solutions incorporating Vix products and third-party systems.
- Work with solution architects, engineering, and delivery teams to ensure feasibility and architectural alignment.
- Lead solution roadmapping sessions with customers, aligning current capabilities with future needs.
- Define solution handovers to project and delivery teams to ensure successful implementation.
- Product
- Translate customer needs, operational pain points, and market trends into clear product requirements and user stories.
- Feed identified product gaps, integration needs, and enhancement opportunities into the product planning and roadmap process.
- Collaborate closely with Product Management and Engineering to define current and future RTI capabilities.
- Support roadmap communication internally and externally, ensuring alignment with customer expectations and sales strategy.
- Customer Success & Enablement
- Act as a technical point of contact during early adoption and solution rollout phases.
- Deliver customer training on deployed ITS and RTI systems.
- Support customer success initiatives, including partner-led and data-driven engagements.
- Maintain strong, long-term customer relationships across multiple concurrent engagements.
Requirements
Essential
- Experience in solution design, pre-sales engineering, systems analysis, or product ownership in a customer-facing technical role.
- Strong ability to translate complex customer requirements into structured technical and product solutions.
- Excellent written and verbal communication skills, with the ability to engage technical and non-technical audiences.
- Proven ability to manage multiple priorities and customer engagements concurrently.
- Strong stakeholder management skills in a matrix, cross-functional environment.
Desirable
- Knowledge or experience in ITS, RTI systems, public transport technology, or smart mobility.
- Experience working with complex, integrated hardware and software systems.
- Exposure to consultative selling or commercial solution shaping.
- Experience working with transit standards, payment systems.
Benefits
What's in it for you? Besides the opportunity to work for a global company that is customer and people-focused, we offer:
- A focus on Learning and development
- A great team of like-minded professionals
- Private Healthcare
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Program
- Eyecare and Spectacle Vouchers
Sounds good? Then apply now and get on board today! Add your resume and anything else to showcase why you would be a great addition to our team.
We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK. No recruitment agencies, please! We won't accept any introductions.
Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve.
Pre-sales ITS Solutions Analyst (Hiring Immediately) in Manchester employer: Vix Technology
Contact Detail:
Vix Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-sales ITS Solutions Analyst (Hiring Immediately) in Manchester
✨Tip Number 1
Get to know the company inside out! Research Vix Technology and its ITS solutions. Understanding their products and values will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Attend industry forums, exhibitions, and conferences where Vix is present. Engaging with current employees and other professionals can give you insider insights and potentially lead to referrals.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your skills align with the role of a Pre-sales ITS Solutions Analyst. Prepare examples of how you've successfully translated customer needs into technical solutions in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Vix team.
We think you need these skills to ace Pre-sales ITS Solutions Analyst (Hiring Immediately) in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pre-sales ITS Solutions Analyst role. Highlight your experience in solution design and customer engagement, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves engaging with both technical and non-technical audiences, it's crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience: Don’t forget to mention any experience you have with ITS, RTI systems, or public transport technology. This will help us see how your background aligns with our needs and the industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at Vix Technology
✨Know Your Products Inside Out
As a Pre-sales ITS Solutions Analyst, you'll need to be a whiz on the Vix Intelligent Transport System (ITS) portfolio. Make sure you understand the products thoroughly, including their features and benefits. This will help you articulate how they meet customer needs during the interview.
✨Prepare for Technical Questions
Expect to face questions that test your technical knowledge and problem-solving skills. Brush up on solution design principles and be ready to discuss how you would approach translating complex customer requirements into actionable solutions. Use real-life examples from your experience to illustrate your points.
✨Showcase Your Communication Skills
Since this role involves engaging with both technical and non-technical audiences, practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for building strong customer relationships.
✨Demonstrate Stakeholder Management Experience
Highlight your experience in managing multiple priorities and engagements. Be prepared to discuss how you've successfully collaborated with cross-functional teams in the past. This will show that you can navigate the matrix environment at Vix and ensure alignment across various stakeholders.