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- Tasks: Support and improve IT infrastructure while collaborating with a dynamic global team.
- Company: Join Vix Technology, a leader in innovative public transit solutions.
- Benefits: Enjoy private healthcare, income protection, and a focus on learning and development.
- Other info: Flexible, collaborative environment with opportunities for career growth.
- Why this job: Make a real impact in public transportation while working with cutting-edge technology.
- Qualifications: 5+ years in IT support, ITIL certified, and experience with various operating systems.
The predicted salary is between 36000 - 60000 £ per year.
Make The Connection. Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years of experience and systems deployed in more than 200 cities worldwide, we take a modular approach to integrate various partners and technologies, creating best-in-class solutions. Our dynamic team consists of over 450 dedicated professionals across 12 offices globally, spanning APAC, Europe, and North America. We pride ourselves on fostering a flexible and collaborative work environment that empowers our employees to connect and excel. If you are passionate about making a difference in public transportation and thrive in a team-focused atmosphere, we invite you to apply and contribute to our vision of a more connected world.
The ability to attend our Manchester offices on-site, full time, 5 days per week is a requirement for this role.
We are looking for an experienced IT Infrastructure Engineer to join our team. Supporting business initiatives led by the Head of IT and based in Manchester, UK, this role serves to maintain, improve and standardise Corporate IT. You will be responsible for maintaining and supporting internal infrastructure, networking, cloud services, and corporate applications. You’ll play a crucial role in the day-to-day operations and stability of our global IT environment.
What will you be responsible for?
- Provide technical support and troubleshooting for end-user devices, networking, and SaaS applications using a follow-the-sun support model.
- Support IT leadership in delivering group-wide IT modernisation programmes, including standardisation, automation, and cloud adoption.
- Supporting corporate applications, including:
- Atlassian Suite (Jira, Confluence, Tempo)
- TeamCity and associated development tools.
- Google Workspace (Gmail, Drive, Admin Console)
- HubSpot CRM, Lucid Suite, and other SaaS applications
What does our ideal candidate look like?
This role is ideal for someone who enjoys both strategic IT transformation and daily user support, with the ability to bridge modernisation initiatives and business-as-usual IT needs. Attention to detail and recognising that standardisation and documentation are essential to our success. You will be someone who loves to be social and have fun, be an approachable team member and actively contribute to the culture of the Corporate IT department and Vix Technology.
Essential Attributes
- ITIL Foundations Certification
- Tertiary qualification in Information Technology, or related discipline
- At least 5 years experience in a second-line IT support role or similar, ideally in a mixed environment (Windows, Linux, MacOS, IaaS, PaaS and SaaS offerings).
- Hands-on experience supporting Windows Server, Active Directory, and AWS environments
- Working knowledge of business applications such as Atlassian, Google Workspace, HubSpot, and development platforms
- Ability to work independently, and as part of a globally decentralised team
- Enthusiastic personality with excellent communication skills
- Relevant industry recognised certifications are considered advantageous but not essential (e.g. CCNA, ECMS, MCSA, AWS, CCP)
What’s in it for you?
Besides the opportunity to work for a global company that is customer and people focused, we offer:
- A focus on learning and development
- A great team of like-minded professionals
- Private Healthcare
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Programme
- Eyecare and Optometry Vouchers
Sounds good? Then apply now. Get on board today! Add your resume and anything else to showcase why you would be a great addition to our team.
We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won’t accept any introductions.
Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
IT Infrastructure Engineer in Manchester employer: Vix Technology
Contact Detail:
Vix Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Vix Technology on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of the tools mentioned in the job description, like Atlassian Suite and Google Workspace. Show us you’re not just a fit on paper but also in practice!
✨Tip Number 3
Don’t forget to showcase your personality! Vix Technology values a fun and approachable team culture, so let your enthusiasm shine through during interviews. We want to see how you can contribute to our vibrant work environment.
✨Tip Number 4
Apply directly through our website! This not only shows your interest but also ensures your application gets the attention it deserves. Plus, it’s a great way to demonstrate your tech-savvy side right from the start!
We think you need these skills to ace IT Infrastructure Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight relevant experience, especially in supporting corporate applications and cloud services, as this will show us you’re a great fit for our team.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your technical support abilities and experience with tools like Atlassian and Google Workspace. We love seeing how you’ve made an impact!
Be Personable: We’re all about teamwork and a fun atmosphere, so let your personality shine through in your application. A friendly tone can go a long way in showing us you’d be a great cultural fit for our dynamic team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Vix Technology
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the tools and technologies mentioned in the job description. Familiarise yourself with the Atlassian Suite, Google Workspace, and cloud services like AWS. Being able to discuss your hands-on experience with these platforms will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT challenges in the past. Think about times when you provided support for end-user devices or resolved networking issues. This will demonstrate your ability to troubleshoot effectively and your understanding of the follow-the-sun support model.
✨Emphasise Team Collaboration
Since this role thrives in a team-focused atmosphere, be ready to talk about your experiences working in collaborative environments. Highlight any instances where you contributed to team culture or worked on IT modernisation programmes. This will show that you’re not just technically skilled but also a great fit for their dynamic team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the company's approach to IT modernisation or how they foster collaboration among their global teams. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.