At a Glance
- Tasks: Lead the deployment of rail gate systems, ensuring safety and compliance.
- Company: Join a global company focused on people and customer satisfaction.
- Benefits: Enjoy private healthcare, income protection, and a cycle to work scheme.
- Why this job: Make a real impact in the rail industry with innovative technology.
- Qualifications: Strong project management skills and experience in hardware deployment.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Project Engineer is responsible for planning, coordinating, and delivering the successful deployment of rail gate hardware systems across stations and networks. This role oversees the end-to-end lifecycle of hardware installation and upgrades, ensuring compliance with safety standards, operational requirements, and stakeholder expectations. The manager will work closely with engineering, project management, suppliers, and client representatives to ensure deployments are on time, within budget, and fully operational.
- Lead and manage the deployment of rail gate hardware across stations and networks.
- Develop and maintain deployment plans, schedules, and resource forecasts.
- Coordinate logistics for hardware delivery, storage, and staging.
- Oversee installation, integration, and commissioning of equipment.
- Ensure all deployments comply with rail safety standards, regulations, and quality procedures.
- Manage on-site contractors, ensuring work is completed to specification and on time.
- Conduct risk assessments and implement mitigation strategies.
- Act as the main point of contact between clients, suppliers, and internal teams.
- Monitor deployment progress, track issues, and elevate where necessary.
- Oversee acceptance testing, handover, and transition to operational support teams.
- Maintain accurate documentation of deployments, configurations, and changes.
- Drive continuous improvement in deployment processes and efficiency.
Essential
- Strong project management and organisational skills.
- Ability to coordinate multi-disciplinary teams (engineering, logistics, contractors, station staff).
- Excellent problem-solving, troubleshooting, and decision-making abilities.
- Strong communication and stakeholder management skills.
- Risk assessment and mitigation planning.
- Ability to interpret technical drawings and installation manuals.
- Proven experience in deploying hardware in operational transport or similar safety-critical environments.
- Understanding of electromechanical systems, IT hardware, and field equipment integration.
- Experience managing budgets, schedules, and resource allocation.
Desirable
- Negotiation and supplier management skills.
- Knowledge of lean deployment methodologies and continuous improvement.
- Ability to train and mentor junior staff/contractors.
- Familiarity with remote monitoring and diagnostic tools.
- Rail industry experience with Automatic Fare Collection (AFC) systems, including gate lines, validators, or related equipment.
- Familiarity with cybersecurity and networking considerations for connected hardware.
- Experience with vendor hardware acceptance testing and commissioning.
- Exposure to UK rail standards (e.g., Network Rail, TOCs, TfL, RSSB).
What’s in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer:
- A great team of like-minded professionals
- Private Healthcare
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Programme
- Eyecare Vouchers
Sounds good? Then apply now. Get on board today! Add your resume and anything else to showcase why you would be a great addition to our team.
We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won’t accept any introductions.
Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Service Delivery Manager in London employer: Vix Technology
Contact Detail:
Vix Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the rail industry or those who work at Vix Technology. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on project management principles, safety standards, and the latest in rail technology. Show us you’re not just a candidate, but the perfect fit for the role.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to discuss past challenges you've faced in deployment projects and how you tackled them. We love a good story of overcoming obstacles!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Vix Technology.
We think you need these skills to ace Service Delivery Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Manager role. Highlight your project management skills and experience in deploying hardware systems, as these are key for us. Use specific examples that showcase your ability to manage multi-disciplinary teams and meet deadlines.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Mention your experience with rail safety standards and any relevant projects you've led to show us you’re the right fit.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, don’t forget to highlight your problem-solving abilities. We want to see how you've tackled challenges in past projects, especially in safety-critical environments. Share specific instances where you’ve successfully managed risks or improved processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Vix Technology
✨Know Your Hardware Inside Out
Make sure you’re well-versed in the rail gate hardware systems mentioned in the job description. Familiarise yourself with the technical specifications, installation manuals, and any relevant safety standards. This will not only help you answer technical questions confidently but also show your genuine interest in the role.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you successfully managed projects, especially in safety-critical environments. Highlight your ability to coordinate multi-disciplinary teams and manage budgets effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly and Effectively
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you’ve handled communication challenges in the past and how you ensure everyone is on the same page during a project. Good communication can set you apart!
✨Prepare for Risk Assessment Questions
Given the importance of risk assessment in this role, think about potential risks you might encounter during hardware deployment and how you would mitigate them. Be prepared to discuss specific strategies you’ve implemented in previous roles to manage risks effectively.