Product Owner in Manchester

Making Mobility Seamless. Vix is a global leader in automatic fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years. Our core values are a statement of intent about the type of business we strive to be and describe the way we work and interact with each other, our customers and our partners: Think like a customer; Focus on what matters; Do great things together; Be smart, stay curious.

We are on the hunt for a passionate Product Owner for the Rail Gates stream. This exciting role is a member of the AFC (automatic Fare Collection) Product team, who is accountable for making the value-based decisions that inform what our team will deliver and in what order we will deliver it. They champion the needs of our customers and stakeholders, evangelise the qualities of our solutions and help our sales, customers and project teams understand how to benefit from them, whilst remaining focused on the commercial viability of our offerings.

This role will suit someone that loves a variety of responsibilities and working across multiple teams, in a global context. We are a diverse and dispersed organisation here at Vix and we are actively looking to grow our team with individuals from diverse backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations and experiences. We understand that many people only apply if they meet 10 out of 10 requirements for a role; however, our approach is to hire for behaviours, growth and capability, not just experience and merit. So, if you think you have what it takes, but you don’t meet every single requirement please still get in touch. We would love to have a chat and see if you could be a great fit for our team.

What will you be responsible for?

• Serve as the subject matter expert for Vix Rail & AFC products, overseeing software and third-party hardware integration. This covers supporting products such as gates, validators, help points, station control units, and related hardware and software solutions and extends to identifying new products needed in this space.
• Be accountable for sprint planning, refinement, and requirements definition, producing clear stories and specifications for internal teams and suppliers, working with the business analyst and support functions.
• Act as SME for development and testing teams, and maintain strong communication with suppliers, project managers, and other internal stakeholders.
• Own the roadmap for the products, new features and enhancements, bringing together customer commitments, stakeholder needs, market trends, and aligning to Vix global product standardisation vision and core solution.
• Collaborate proactively with customers and third-party partners to resolve issues and align on future features, including market analysis.
• Maintain product documentation, including specifications, release notes, user manuals, and training collateral.
• Responsible for an end-user-centric design and planning process including UI/UX design prototypes, prioritising the needs of passengers and station personnel.
• Support sales, solution delivery, and operations with technical expertise, contributing to analysis, attending trade shows and events, and providing product demonstrations.
• Support the bid and tender team in responding to opportunities providing analysis, estimation, and writing narrative to suit.
• Collaborate with internal and external hardware stakeholders and supplier managers to optimise pricing of components, modules, and subassemblies.

What does our ideal candidate look like?

• Passionate about creating better, smarter, and more connected public transportation.
• Agile delivery experience: Proficient in writing clear, standardised user stories and applying Scrum methodology.
• Excellent communication skills: Confident across multiple mediums and audiences, able to influence discussions effectively.
• Collaborative relationship builder: Maintain strong relationships across Vix teams, customers, and partners.
• Commercial awareness: Able to assist sales team and supplier manager with pricing exercises and ensure compliance with contractual obligations.
• Technical domain knowledge: Familiar with public transport payments and fare collection technologies and regulatory requirements and inclusive design. Experience with mobile applications is desirable.
• Strong analytic skills and problem solving.

What’s in it for you?

• Besides the opportunity to work for a global company that is customer focused and values its people.
• An award winning flexible working culture truly flexible working environment.
• An opportunity to contribute to something that drives real positive social impact.
• A focus on learning and development.
• A fun, vibrant team to be a part of.

Sounds good? Then apply now! Add your resume and anything else to showcase why you would be a great addition to our team. Don’t forget to include confirmation of your working rights. No recruitment agencies, please! We won’t accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.