Product Lead in Manchester

At Vix Technology, we help cities move. Every day, millions of passengers around the world rely on the systems we design to make public transport smarter, more connected, and more accessible. With more than 35 years of experience and solutions deployed across 200+ cities globally, we’re transforming the way people travel through innovative transit technology that combines software, hardware, and real-world operational insight. We’re now looking for a Product Lead to help shape what comes next.

This is not a traditional product role focused solely on backlogs and process. We’re looking for someone who can bring clarity to complexity, inspire a high-performing team, and help turn customer and market needs into meaningful product outcomes. You’ll lead and support a talented group of Product Owners across our portfolio, helping to align priorities, strengthen delivery, and evolve how we build products at scale. You’ll work closely with Engineering, Delivery, Commercial, and Customers to ensure our roadmap remains ambitious, achievable, and focused on delivering real value to transport operators and passengers alike. You’ll play a key role in connecting strategy with execution—bringing together customer insight, business priorities, and technical capability to shape the future direction of our products.

What You’ll Be Doing

• You’ll act as both a leader and an enabler for the Product Owner community within Vix.
• You’ll support roadmap planning and product strategy, helping teams define and prioritise enhancements, and ensuring user stories are clear, valuable, and outcome-driven.
• You’ll collaborate with customers and internal stakeholders to understand challenges and opportunities, translating those into product direction that supports both immediate needs and long-term growth.
• You’ll help create alignment across multiple teams and initiatives, balancing commercial priorities with customer experience and technical realities.
• You’ll contribute to the continued evolution of our product practices, helping the team mature and scale as we continue to grow globally.
• You’ll foster an environment where Product Owners can do their best work—providing mentorship, guidance, challenge, and support where needed.

What We’re Looking For

• You’re someone who understands how great products are built—not just technically, but collaboratively.
• You’ll likely come from a product management or product leadership background within a technology-driven environment, with experience working closely alongside software engineering teams and customers.
• You know how to navigate competing priorities, facilitate productive conversations, and keep teams focused on delivering value.
• You don’t need to have all the answers, but you do need to bring energy, curiosity, and the ability to bring people together around a shared vision.

We’d love to hear from people who:

• Have experience leading or mentoring Product Owners or product teams
• Are comfortable operating across strategy, delivery, and customer engagement
• Can confidently collaborate with technical and non-technical stakeholders alike
• Understand agile product development and modern product practices
• Enjoy solving complex problems and turning ambiguity into direction
• Are passionate about continuous improvement, innovation, and customer outcomes

Experience within payments, transport, mobility, ticketing, SaaS, or connected technology environments would be highly valuable—but mindset and leadership matter just as much.

Why Join Vix?

This is an opportunity to influence products that are used by millions of people globally and to work alongside experienced, passionate teams who genuinely care about what they build. At Vix, you’ll find a collaborative and flexible environment where ideas are welcomed, ownership is encouraged, and innovation is part of everyday work.

What’s in it for you?

• A focus on learning and development
• A great team of like-minded professionals
• Private Healthcare
• Income Protection Scheme
• Pension
• Group Life Assurance
• Cycle to Work Scheme
• Electric Car Benefit Scheme
• Employee Assistance Programme
• Eyecare and Spectacle Vouchers

This position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK, with current full-time work rights for the United Kingdom, and currently residing in the UK. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.