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- Tasks: Support and improve IT infrastructure while ensuring smooth operations for global teams.
- Company: Join Vix Technology, a leader in innovative public transit solutions.
- Benefits: Enjoy learning opportunities, income protection, and flexible work perks.
- Why this job: Make a real impact on public transportation and thrive in a collaborative environment.
- Qualifications: 5+ years in IT support, with skills in various operating systems and cloud services.
- Other info: Be part of a diverse team dedicated to creating a more connected world.
The predicted salary is between 28800 - 43200 £ per year.
Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years of experience and systems deployed in more than 200 cities worldwide, we take a modular approach to integrate various partners and technologies, creating best-in-class solutions. Our dynamic team consists of over 450 dedicated professionals across 12 offices globally, spanning APAC, Europe, and North America. We pride ourselves on fostering a flexible and collaborative work environment that empowers our employees to connect and excel.
If you are passionate about making a difference in public transportation and thrive in a team-focused atmosphere, we invite you to apply and contribute to our vision of a more connected world. The ability to attend our Manchester offices on-site, full time, 5 days per week is a requirement for this role.
We are looking for an experienced IT Infrastructure Engineer to join our team. Supporting business initiatives led by the Head of IT and based in Manchester, UK, this role serves to maintain, improve and standardise Corporate IT. You will be responsible for maintaining and supporting internal infrastructure, networking, cloud services, and corporate applications. You'll play a crucial role in the day-to-day operations and stability of our global IT environment.
What will you be responsible for?
- Provide technical support and troubleshooting for end-user devices, networking, and SaaS applications using a follow-the-sun support model.
- Support IT leadership in delivering group-wide IT modernisation programmes, including standardisation, automation, and cloud adoption.
- Supporting corporate applications, including:
- Atlassian Suite (Jira, Confluence, Tempo)
- TeamCity and associated development tools.
- HubSpot CRM, Lucid Suite, and other SaaS applications.
What does our ideal candidate look like?
This role is ideal for someone who enjoys both strategic IT transformation and daily user support, with the ability to bridge modernisation initiatives and business-as-usual IT needs. Attention to detail and recognising that standardisation and documentation are essential to our success. You will be someone who loves to be social and have fun, be an approachable team member and actively contribute to the culture of the Corporate IT department and Vix Technology.
Qualifications:
- ITIL Foundations Certification
- Tertiary qualification in Information Technology, or related discipline
- At least 5 years experience in a second-line IT support role or similar, ideally in a mixed environment (Windows, Linux, MacOS, IaaS, PaaS and SaaS offerings)
- Hands-on experience supporting Windows Server, Active Directory, and AWS environments
- Working knowledge of business applications such as Atlassian, Google Workspace, HubSpot, and development platforms
- Ability to work independently, and as part of a globally decentralised team
- Enthusiastic personality with excellent communication skills
- Relevant industry recognised certifications are considered advantageous but not essential (e.g. CCNA, ECMS, MCSA, AWS, CCP)
What's in it for you?
- A focus on learning and development
- A great team of like-minded professionals
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Programme
- Eyecare and Optometry Vouchers
We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
IT Infrastructure Engineer in Manchester employer: Vix Technology Group
Contact Detail:
Vix Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Vix Technology on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of the tools mentioned in the job description, like Atlassian Suite and AWS. We want you to feel confident and ready to showcase your expertise!
✨Tip Number 3
Show your passion for public transportation and IT! During interviews, share your thoughts on how technology can improve accessibility in transit. This will demonstrate that you align with Vix Technology's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Vix Technology!
We think you need these skills to ace IT Infrastructure Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight relevant experience, especially in supporting corporate applications and cloud services, as this will catch our eye!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you’ve tackled challenges in IT support and infrastructure management.
Be Personable: We love a friendly vibe! When writing your cover letter, let your personality shine through. Show us why you’re not just a great fit for the role, but also for our team culture.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to see your application and get you into the process quickly!
How to prepare for a job interview at Vix Technology Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the tools and technologies mentioned in the job description. Familiarise yourself with the Atlassian Suite, AWS environments, and any other relevant applications. Being able to discuss your hands-on experience confidently will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT challenges in the past. Think about times when you provided technical support or improved infrastructure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Emphasise Team Collaboration
Since Vix Technology values a team-focused atmosphere, be ready to discuss how you've worked effectively within a team. Share experiences where you contributed to a collaborative project or helped foster a positive team culture. This will show that you're not just technically skilled but also a great fit for their work environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the company's approach to IT modernisation or how they support employee development. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.
