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- Tasks: Lead the store, manage daily operations, and create amazing customer experiences.
- Company: Join a footwear brand dedicated to health and wellbeing.
- Benefits: Enjoy 25 days holiday, private healthcare, and discounts on footwear.
- Why this job: Be part of a mission to promote healthier lifestyles while developing your leadership skills.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
We have a core belief that our toxic, sedentary lifestyles are making humans, and the planet, sick. So we’re on a mission to change it. We are a footwear company, a health and wellbeing company, and we are looking for an Assistant Manager with a strong retail background to help us make this dream into a reality. The Assistant Manager plays a key role in bringing our store to life every day. You’ll support the store manager in leading the store with confidence and care, taking full ownership of the store when they’re not present. This includes opening and closing the store, guiding the team through the day, and ensuring everything runs smoothly from start to finish.
As our Assistant Manager you’ll be comfortable handling transactions, cashing up, and managing weekly banking procedures with accuracy and integrity. As a senior member of the team, you’ll lead by example to deliver outstanding, human‑first customer experiences and build meaningful connections with every customer. You’ll take pride in developing a deep understanding of our products and purpose, sharing our story with authenticity and helping customers find what truly works for their feet, their movement, and their lives.
What You’ll Be Doing
- Securely opening and closing of the store and following store opening and closing procedures.
- Confidently setting up the tills in the morning and closing them in the evening.
- Being an approachable and friendly colleague in‑store.
- Delegating tasks to colleagues to ensure workload is fairly shared.
- Approaching customers and guiding them through their barefoot journey.
- Processing regular and faulty customer returns.
- Dealing with customer complaints.
- Accurately completing daily cash‑up procedures and sharing the weekly banking responsibilities with other senior members of staff in‑store.
- Ensuring that as a team the store (shop floor and back of house) is kept clean and presentable.
- Making sure that the stockroom is kept clear of any mess and ensuring that all shoeboxes are stored neatly and correctly.
- Assisting with deliveries and ensuring that all pairs match the delivery notes.
- Ensuring any issues are reported to the manager in a timely manner.
ALL ABOUT YOU
- Experience of working in a store as an Assistant Manager or senior member of the team.
- Looking for full‑time work in a retail environment and will be able to work on any day as you’ll share a rota.
- Demonstrable experience in having responsibility in store and ensuring colleagues are acting appropriately and completing their duties.
- Clear communication style with both colleagues and customers.
- Accurate cash‑handling skills.
- Friendly and approachable, and understanding of conflict management.
- Basic understanding of Excel to complete daily and weekly cashing‑up procedures.
- Understanding of basic health and safety regulations.
- Able to confidently delegate tasks to ensure the smooth running of the store.
- Interest in fitness and health and wellness is ideal.
- Happy to travel to other stores and events where needed.
OUR EPIC BAREFOOT BENEFITS
- 25‑day holiday allowance (pro rata), 4 additional days each year to volunteer, get outdoors or focus on your wellbeing, and a day off for your birthday.
- Private Medical Health care, including mental health, dental and eye care.
- Livebarefoot Pot – up to £1,000 per year to inspire you to live barefoot and/or boost your natural health.
- Free seasonal Vivo footwear and discounts for you, your friends & family.
- Pension matched to 5%.
- 4 Vivo Gatherings to celebrate the equinox and solstice, connecting and reflecting in nature.
- Travel Allowance to support connection days.
- Generous gender‑neutral parental leave.
- Death in service plan up to 6 times your salary.
- Group income protection insurance.
- Long service awards.
- Car salary sacrifice scheme.
- Cycle to work scheme.
Vivobarefoot believes that diversity is the essence of its ecosystem. We encourage diversity of thought and believe that it enables creativity and innovation to flourish. Our mission is to create a fair and equitable workplace where people thrive and are empowered to become their true selves at work. We look forward to walking this barefoot journey with you!
Assistant Store Manager in London employer: Vivobarefoot
Contact Detail:
Vivobarefoot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the company inside out! Dive into their mission and values, especially around health and wellbeing. When you chat with them, show how your passion aligns with their goals.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle complaints or guide customers through their barefoot journey. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to showcase your leadership skills! Prepare examples of how you've successfully delegated tasks or managed a team in the past. This will show them you're ready to step up as an Assistant Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community.
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion for Health and Wellbeing: When writing your application, let us know why you're excited about our mission to promote healthier lifestyles. Share any personal experiences or interests in fitness and wellbeing that align with our values.
Highlight Your Retail Experience: Make sure to detail your previous roles in retail, especially any leadership positions. We want to see how you've successfully managed teams and handled store operations, so don’t hold back on those achievements!
Be Authentic and Personable: We value genuine connections, so let your personality shine through in your application. Use a friendly tone and share stories that reflect your approach to customer service and teamwork.
Follow Our Application Process: To make things easier for us both, apply directly through our website. This way, we can keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Vivobarefoot
✨Know the Brand Inside Out
Before your interview, dive deep into the company's mission and values. Understand their approach to health and wellbeing, and be ready to discuss how you can contribute to their vision of changing toxic lifestyles. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to delegate tasks effectively and maintain a positive work environment.
✨Demonstrate Customer-Centric Mindset
Be ready to share specific instances where you've provided outstanding customer service. Discuss how you approach customer complaints and ensure a human-first experience. This aligns perfectly with the company's focus on building meaningful connections with customers.
✨Brush Up on Cash Handling Procedures
Since you'll be responsible for cash handling and banking procedures, make sure you're familiar with these processes. Be prepared to discuss your experience with cash management and any relevant tools, like Excel, that you've used to keep everything accurate and organised.