At a Glance
- Tasks: Bridge clients and product teams, ensuring smooth software implementation and adoption.
- Company: Dynamic SaaS company in the FinTech space, based in Cardiff.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with diverse projects and career advancement potential.
- Why this job: Be a key player in transforming client experiences with innovative lending solutions.
- Qualifications: Experience in fintech or software consulting, strong communication and analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
Product Consultant / Finance / Fin Tech / Cardiff / Permanent / Hybrid
Vivo Talentareworkingwitha Saa Scompanytorecruitacustomer-focusedandtechnicallyminded Product Consultanttojointheirteam.
Overview
You’ll act as the bridge between their clients and the product teams, ensuring successful implementation, configuration and adoption of the software solutions.
As the Product Consultant you’ll become an SME on their products and work closely with clients to understand their requirements and deliver from implementation to go‑live.
You will collaborate with cross‑functional teams including Product, Development, QA, Sales and Customer Success to deliver innovative solutions that meet customer needs.
Key Responsibilities
- Become an SME on lending products.
- Consult with clients to understand business processes, lending workflows and operational requirements.
- Configure applications to meet customer requirements while ensuring alignment with product capabilities and best practices.
- Work closely with Development, QA, Sales and Product teams to deliver high‑quality automated lending and credit solutions.
- Coordinate and support clients through System Integration Testing and User Acceptance Testing, ensuring successful outcomes.
- Lead and support successful product go‑live events, providing guidance throughout implementation and transition to production.
- Analyze customer workflows and identify opportunities to improve automation, efficiency and user experience.
- Produce clear documentation, deliver product demonstrations and provide training to customers and internal stakeholders as required.
Skills & Experience
- Experience within financial services, fintech, software consulting, product management, or a similar customer‑facing software role.
- Strong understanding of lending, loan origination or credit decisioning.
- Excellent communication, presentation, and stakeholder management skills with the ability to explain complex technical concepts to both technical and non‑technical audiences.
- Strong analytical and problem‑solving skills with experience mapping business processes and translating customer requirements into software solutions.
- Experience gathering and documenting business requirements.
- Ability to manage multiple client engagements and priorities in a fast‑paced environment.
If this is of interest, please reach out with an up‑to‑date CV or questions you may have.
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Product Consultant in Cardiff employer: Vivo Talent Solutions
Vivo Talent Solutions is an exceptional employer, offering a dynamic work culture that values collaboration and innovation in the heart of Birmingham. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their careers while enjoying a competitive salary and flexible hybrid working arrangements.
