Void Supervisor | Watford Area
Void Supervisor | Watford Area

Void Supervisor | Watford Area

Watford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily housing repairs and manage service partners to ensure top-notch service delivery.
  • Company: VIVO provides innovative facilities management for the UK military, prioritising customer satisfaction.
  • Benefits: Enjoy a company van, 25 days leave, life assurance, and excellent career progression.
  • Why this job: Join a mission-driven team making a real impact on service personnel and their families' lives.
  • Qualifications: Experience in housing repairs supervision and a technical qualification are preferred.
  • Other info: Flexible working options available; we value diversity and inclusivity in our workforce.

The predicted salary is between 36000 - 60000 £ per year.

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Full Time, Permanent
Location:
Watford Area, including travel to Bushey & Northwood
Working Hours:
40 hours per week, Monday to Friday

Are you ready to step into a leadership role where your skills shape the homes of thousands?

VIVO Defence Services, a powerhouse joint venture between Serco and Equans, is seeking a dynamic and driven Void Supervisor to play a key part in delivering an ambitious 7-year housing maintenance contract across the South of England.

We\’re not just maintaining homes-we\’re building futures. And we need someone like you to help lead the charge.


About the role;

In this role, you\’ll lead the day-to-day delivery of responsive repairs and void preparation, with the freedom to bring your ideas and experience to life.

You\’ll be responsible for managing our service partners and sub-contractors. You\’ll ensure the delivery of responsive repairs and void works that meet the highest standards of safety, compliance, and customer satisfaction. You\’ll own your outcomes, monitoring performance, driving efficiency, and ensuring operational excellence.

Working closely with the Delivery Manager, you\’ll tackle challenges, celebrate wins, and maintain service continuity.

What you\’ll need;

To succeed in this role, you\’ll need proven experience as a Supervisor in Housing Repairs & Maintenance, ideally managing contractors and service partners.

A HNC or equivalent in a technical or trade-related field is desirable, as is a strong understanding of Schedule of Rates, compliance, and contract management. Your leadership

You\’ll be confident managing service partner performance with both professionalism and care. You should be comfortable with both digital systems and interpersonal communication.

At VIVO, we live by our values: flexibility, communication, pride, trust, innovation, and care. If these speak to you-you\’re already a great fit.

In return, you\’ll join a forward-thinking company that\’s shaping the future of Defence housing. You\’ll benefit from structured career development, ongoing training, and real opportunities for progression. Most importantly, you\’ll make a tangible difference in the lives of service personnel and their families.

This is more than a job-it\’s a mission. Be part of something bigger. Apply now to join VIVO as a Void Supervisor and help us build homes, trust, and a stronger future.

What we offer ;

  • Company van & fuel card
  • 25 days annual leave plus bank holidays
  • Life assurance policy
  • 6% employer matched pension contribution
  • Excellent career progression opportunities

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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Void Supervisor | Watford Area employer: VIVO Defence

VIVO Defence Services is an exceptional employer, dedicated to fostering a supportive and innovative work environment in the Watford area. With a strong commitment to employee growth, we offer structured career development, ongoing training, and the chance to make a meaningful impact on the lives of service personnel and their families. Join us to be part of a mission-driven team that values flexibility, collaboration, and excellence in service delivery.
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Contact Detail:

VIVO Defence Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Void Supervisor | Watford Area

✨Tip Number 1

Familiarise yourself with VIVO's core values: open, caring, agile, and collaborative. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.

✨Tip Number 2

Highlight your experience in managing contractors and service partners. Be prepared to discuss specific examples of how you've successfully led teams in housing repairs and maintenance, focusing on outcomes and efficiency.

✨Tip Number 3

Research the current trends and challenges in housing maintenance, especially within the defence sector. Being knowledgeable about industry standards and compliance will help you stand out as a candidate who is proactive and informed.

✨Tip Number 4

Prepare to discuss your leadership style and how you foster communication and trust within your team. VIVO values strong interpersonal skills, so showcasing your ability to build relationships will be key in the interview process.

We think you need these skills to ace Void Supervisor | Watford Area

Leadership Skills
Project Management
Contract Management
Technical Knowledge in Housing Repairs
Understanding of Schedule of Rates
Compliance Awareness
Performance Monitoring
Interpersonal Communication
Problem-Solving Skills
Customer Service Orientation
Team Management
Agility and Flexibility
Attention to Detail
Health and Safety Regulations Knowledge

Some tips for your application 🫡

Understand the Company Values: Familiarise yourself with VIVO's core values: open, caring, agile, and collaborative. Reflect these values in your application to demonstrate that you align with their mission and culture.

Highlight Relevant Experience: Emphasise your experience as a Supervisor in Housing Repairs & Maintenance. Provide specific examples of how you've managed contractors and service partners effectively, showcasing your leadership skills.

Tailor Your CV: Ensure your CV is tailored to the Void Supervisor role. Include relevant qualifications, such as an HNC or equivalent in a technical field, and detail your understanding of compliance and contract management.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for improving housing services for military personnel and their families. Make it personal and engaging to stand out.

How to prepare for a job interview at VIVO Defence

✨Understand VIVO's Core Values

Before your interview, take some time to familiarise yourself with VIVO's core values: open, caring, agile, and collaborative. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Void Supervisor.

✨Showcase Your Leadership Experience

As a Void Supervisor, you'll be leading teams and managing service partners. Highlight your previous supervisory roles in housing repairs and maintenance, focusing on specific examples where you successfully managed contractors and ensured high standards of service delivery.

✨Demonstrate Technical Knowledge

Having a strong understanding of compliance, contract management, and the Schedule of Rates is crucial for this role. Be ready to discuss your technical qualifications and any relevant experience that showcases your ability to manage these aspects effectively.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in a leadership role. Think of examples from your past experiences where you tackled difficult situations, maintained service continuity, and celebrated team successes.

Void Supervisor | Watford Area
VIVO Defence

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