Void Maintenance Officer | Larkhill

Are you someone who takes pride in maintaining high standards and enjoys working independently while making a real difference? Do you have a keen eye for detail, a proactive approach to property maintenance and a passion for delivering excellent service? If so, we'd love to hear from you.

At VIVO, we're looking for a motivated and organised Void Maintenance Officer to help safeguard and maintain Service Family Accommodation (SFA) while homes are unoccupied. This is a unique opportunity to play an important role in ensuring military families return to homes that are safe, secure and well maintained.

About the Role

As a Void Maintenance Officer, you will take ownership of a portfolio of vacant Service Family Accommodation within your allocated area. Working independently, you'll be responsible for ensuring properties remain secure, protected from deterioration and maintained to the highest possible standard throughout the void period. Your role will involve:

• Carrying out detailed property inspections
• Completing condition surveys
• Producing photographic records at both the start and end of the void maintenance period
• Identifying defects and preparing initial scopes of work for repairs
• Highlighting opportunities to improve the void maintenance process
• Regularly inspecting properties to ensure they remain secure, wind and weatherproof
• Managing heating and water systems to prevent damage during periods of vacancy
• Ensuring statutory and mandatory inspections remain compliant
• Reporting any security concerns, vandalism or unauthorised occupation immediately
• Producing accurate weekly and monthly reports
• Managing utility information
• Working collaboratively with colleagues, customers and supply chain partners

We're looking for someone who is self-motivated, organised and confident working independently while managing a varied workload. You'll be comfortable working to performance targets and key performance indicators. You should have strong communication skills, excellent attention to detail and the ability to build positive working relationships with a range of stakeholders. You'll be confident using Microsoft Office, including Outlook, Word and Excel, and comfortable working with tablets and mobile technology while out on site. A manual UK driving licence is essential, as travel across your designated area will form part of the role.

Experience in void property maintenance, repairs or working within a Ministry of Defence environment would be advantageous, as would knowledge of statutory property compliance such as asbestos management, legionella, energy performance or related legislation. Relevant vocational qualifications, such as an NVQ Level 4, and evidence of continued professional development would also be welcomed.

If you're looking for a rewarding role where your property maintenance experience, attention to detail and commitment to quality can have a real impact, we'd love to hear from you.

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

At VIVO, you'll become part of a team that makes a genuine difference to the lives of Service personnel and their families. We believe in investing in our people, encouraging innovation and creating opportunities for career development within a supportive and collaborative working environment.