Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin and technical support to ensure seamless service delivery.
- Company: Join VIVO, a leader in facilities management for the UK military.
- Benefits: Enjoy 25 days leave, life assurance, and a matched pension scheme.
- Why this job: Make a real impact while working in a dynamic, customer-focused environment.
- Qualifications: Strong admin background with advanced Excel skills; CAFM experience is a plus.
- Other info: Hybrid role with excellent career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Who we are — VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do — We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Location: Durham, Old Elvet, DH1 3JJ
Contract: Full time, Permanent
Salary: £30,000
Are you ready to take on a pivotal role in operational excellence? Join us and become a key player in delivering outstanding service to our RFCA customer!
About the Role
As the RFCA Technical Administrator, you will play a central role in our operational delivery team, providing essential administrative and technical support to the VIVO team. Embedded within the RFCA customer site, you will build strong relationships, resolve queries, and ensure the seamless delivery of our contracts. This is a dynamic, customer-focused role where your efforts will directly impact the success of our services.
Your responsibilities will include:
- Coordinating access requirements to ensure statutory compliance is maintained
- Managing and updating the CAFM system to guarantee data accuracy
- Progressing tasks from initiation to closure
- Being a key point of contact for RFCA regional staff, offering exceptional support
- Preparing detailed reports and supporting audit and assurance activities
- Collaborating with supply chain partners to ensure timely service delivery
- Overseeing financial transactions and assisting with billable works by creating quotes and maintaining accurate documentation
- Supporting the Helpdesk when required and identifying and escalating remedial actions to relevant stakeholders
Delivering excellent customer service will be central to your role, alongside promoting efficiency, compliance, and quality throughout all operations. Your contributions will ensure our contracts are delivered successfully, meeting and exceeding key performance indicators.
This is a hybrid role, working at home and in the office Monday to Friday working with the Area Manager in Cardiff.
What We're Looking For
We are seeking a candidate with a strong background in administration and with advanced excel skills, including pivot tables and V-Lookups. Experience with CAFM systems, such as Maximo, highly desirable. You should have an eye for detail and demonstrate strong organizational skills to handle reporting, financial management, and compliance information effectively. This role requires a proactive and adaptable individual who can thrive in a fast-paced environment.
Why Join Us?
This is an exciting opportunity to work in a collaborative environment where innovation, quality, and customer focus are paramount. You will have the chance to work closely with our RFCA customer and make a meaningful impact in a role that offers variety, challenge, and opportunities for professional growth.
We offer:
- 25 days annual leave plus bank holidays
- Life assurance policy
- 6% employer matched pension contribution
- Excellent career progression opportunities
Ready to Make a Difference?
If you are an experienced administrator with a passion for excellence in facilities management, we'd love to hear from you. Apply now and take the next step in your career as an RFCA Technical Administrator!
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Technical Administrator | North East in Nottingham employer: VIVO Defence
Contact Detail:
VIVO Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Administrator | North East in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at VIVO on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding VIVO's core values: open, caring, agile, and collaborative. Think of examples from your past experiences that showcase these traits, so you can impress them with your fit for their culture.
✨Tip Number 3
Practice common interview questions related to administration and customer service. Be ready to discuss your experience with CAFM systems and Excel skills, as these are key for the Technical Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and show that you’re genuinely interested in joining the VIVO team.
We think you need these skills to ace Technical Administrator | North East in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Administrator role. Highlight your admin background, Excel skills, and any experience with CAFM systems like Maximo. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your values align with ours—open, caring, agile, and collaborative. Show us what makes you the perfect fit for VIVO!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what you bring to the table. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at VIVO Defence
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Technical Administrator role. Familiarise yourself with VIVO's core values and how they align with your own work ethic. This will help you articulate why you're a great fit for the team.
✨Show Off Your Excel Skills
Since advanced Excel skills are crucial for this position, be prepared to discuss your experience with pivot tables and V-Lookups. You might even want to bring examples of reports you've created or data you've managed in the past to showcase your expertise.
✨Demonstrate Customer Focus
VIVO places a strong emphasis on customer service, so think of specific examples where you've gone above and beyond to support customers or resolve issues. Highlighting your ability to build relationships and deliver exceptional service will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability in a fast-paced environment. Prepare scenarios where you've successfully managed tasks from initiation to closure, especially in administrative roles. This will show your proactive nature and organisational skills.
