At a Glance
- Tasks: Lead a dynamic team to deliver high-quality repairs and maintenance services.
- Company: Join VIVO, a forward-thinking company supporting the UK military.
- Benefits: Enjoy competitive salary, car allowance, private medical cover, and generous leave.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in Defence accommodation while shaping your career.
- Qualifications: Proven experience in managing repairs, strong leadership, and health & safety knowledge.
The predicted salary is between 40000 - 45000 £ per year.
Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract: Full Time, Permanent
Location: RAF Northolt, with travel up to 3x a week to other sites in the area
Working Hours: 40 hours per week, Monday to Friday
Salary: £40,000-£45,000 per year dependent on experience
Be part of something bigger. Shape the future of Defence accommodation.
About the role
As Delivery Manager, you will lead and inspire a multi-disciplinary team and specialist contractors to deliver high-quality repairs, maintenance and servicing. You will manage performance and budget targets, driving value for money while ensuring safety and compliance remain at the forefront. You will ensure area related key KPIs month on month.
You will oversee the end-to-end delivery of the repairs service, including out-of-hours coverage and complex case management, using data and insight to monitor performance, identify trends and implement improvements that make a real impact.
Creating a positive and high-performing culture will be key to your success. You will coach and support your team to reach their potential, while working collaboratively with key stakeholders to deliver on our commitments and continuously enhance customer satisfaction.
You will take ownership of profit and loss performance, ensuring financial and operational efficiency, and will be trained and appointed as the Responsible Person for Legionella and asbestos management.
What you'll need
You will have a proven track record of managing repairs and maintenance services, ideally within a property or housing environment. You will bring strong leadership skills and experience managing multi-discipline teams and contractor networks. A sound understanding of health and safety, compliance and quality assurance is essential, as well as the ability to manage budgets and report on performance. You will be a confident communicator and collaborator, able to build trust at every level, and will be proficient in the use of Microsoft Office tools.
Relevant professional qualifications such as CIOB or RICS, or equivalent experience, are required. A health and safety qualification such as NEBOSH, IOSH or SMSTS is desirable, as is prior experience as a Responsible Person.
Ready to deliver something extraordinary? Join us and help shape the future of Defence accommodation. Apply now to become our next Delivery Manager and take pride in leading services that truly matter.
We offer
- Car or car allowance
- 6% employee matched pension contribution
- Single private medical cover
- Life assurance 2x annual salary
- 25 days annual leave
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Delivery Manager | Windsor/Bushey in London employer: VIVO Defence
VIVO Defence Services is an exceptional employer that prioritises the well-being of its employees while delivering vital services to the UK military. With a strong commitment to a collaborative and inclusive work culture, employees benefit from professional growth opportunities, competitive salaries, and a comprehensive benefits package including a car allowance, private medical cover, and generous annual leave. Located in Windsor/Bushey, VIVO offers a dynamic environment where you can make a meaningful impact on Defence accommodation, all while enjoying flexibility and support for a diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager | Windsor/Bushey in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management and accommodation maintenance sectors. Attend industry events or join relevant online groups to meet people who can help you land that Delivery Manager role.
✨Tip Number 2
Prepare for interviews by researching VIVO's core values: open, caring, agile, and collaborative. Think of examples from your past experiences that showcase how you embody these values, as they'll be key to impressing the hiring team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed multi-disciplinary teams and contractors in previous roles. Highlight specific achievements that demonstrate your ability to drive performance and enhance customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of something bigger at VIVO.
We think you need these skills to ace Delivery Manager | Windsor/Bushey in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Delivery Manager role. Highlight your leadership experience and any relevant qualifications, like CIOB or RICS, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about facilities management and how your values align with ours. Remember, we love open, caring, agile, and collaborative individuals!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage repairs and maintenance services effectively. Use data and insights to back up your claims – we love numbers!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at VIVO Defence
✨Know Your Stuff
Make sure you understand VIVO's core values: open, caring, agile, and collaborative. Be ready to discuss how your experience aligns with these values and how you can contribute to a positive culture as a Delivery Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led multi-disciplinary teams in the past. Highlight specific situations where you inspired your team or improved performance, especially in repairs and maintenance services.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be prepared to discuss how you've used data to monitor performance and implement improvements in previous roles, demonstrating your analytical skills.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since the role requires collaboration with various stakeholders, be ready to discuss how you've built trust and communicated effectively at all levels in your previous positions.
