At a Glance
- Tasks: Manage facilities operations and support service delivery in a military environment.
- Company: Join VIVO, a leader in facilities management for the UK military.
- Benefits: Competitive salary, structured apprenticeship, hands-on training, and clear career progression.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Kickstart your career with real responsibility and mentorship in a dynamic setting.
- Qualifications: GCSEs in Maths and English; enthusiasm and a proactive mindset are key.
The predicted salary is between 27000 - 30000 £ per year.
Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Job Details
- Contract: Full Time, Permanent
- Location: DST Leconfield (Base) + RAF Fylingdales & RRH Staxton Wold + Satellite Sites
- Working Hours: 37 hours per week, Monday to Friday
- Salary: £27,000 - £30,000
Opportunity Step into a career that builds more than just facilities. At DST Leconfield, we are offering an exceptional opportunity for an ambitious individual to join us as a Trainee Service Manager within a fast-paced and highly professional military environment. This is not just a job; it is the beginning of a structured and rewarding career in facilities management, where you will gain real responsibility, practical experience, and the support needed to develop into a confident and capable leader.
Responsibilities As an Apprentice Services Manager, you will work alongside experienced professionals who will guide and mentor you every step of the way. From day one, you will be immersed in the day‑to‑day management of a complex estate, learning how to deliver essential services efficiently, safely, and in full compliance with industry and military standards. You will gain hands‑on experience in managing facilities operations, supporting service delivery, and ensuring that everything runs smoothly behind the scenes. You will build a strong understanding of compliance frameworks such as JSP 375 and learn how planned preventative maintenance is structured using SFG20 standards. You will become confident using CAFM systems like MAXIMO, helping to manage work orders, track assets, and support forward planning. Additionally, you will take part in the delivery of small‑scale projects, gaining valuable insight into project management, legal compliance, and CDM regulations. Health and safety will be at the heart of everything you do. You will learn how to promote a positive safety culture, working closely with teams and contractors to ensure high standards are consistently met. You will also develop the skills to engage with a wide range of stakeholders, from military personnel to supply chain partners, building relationships and helping to resolve challenges in a professional and effective manner.
Requirements We are looking for someone who is genuinely motivated to build a long‑term career in facilities management. You will bring enthusiasm, curiosity, and a proactive mindset, along with strong communication skills and a willingness to learn. You should be comfortable working as part of a team, have a keen eye for detail, and be ready to take on new challenges. A solid foundation in education, including GCSEs in Maths and English, is essential, and further qualifications or relevant experience will help you stand out.
Benefits In return, we offer a structured apprenticeship programme that leads to a recognised qualification, supported by experienced mentors who are invested in your success. You will receive hands‑on training in industry systems and regulations, a competitive salary and benefits package, and most importantly, a clear pathway for progression into a fully qualified Service Manager role.
EEO Statement At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
Flexibility We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
Trainee Services Manager | DST Leconfield employer: VIVO Defence
VIVO Defence Services is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where collaboration and innovation thrive. Located in Plymouth, this role as Area Manager provides competitive benefits including a company car, generous annual leave, and opportunities for professional growth through training and development initiatives. With a strong commitment to diversity and inclusion, VIVO fosters an environment where every team member can contribute meaningfully while ensuring high standards of service delivery to the UK military and its partners.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Services Manager | DST Leconfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at VIVO through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Trainee Services Manager role.
✨Tip Number 2
Prepare for the interview by understanding VIVO's core values: open, caring, agile, and collaborative. Think of examples from your past experiences that showcase how you embody these values, as they'll be looking for a good cultural fit.
✨Tip Number 3
Practice common interview questions related to facilities management and teamwork. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the VIVO team and starting your career in facilities management.
We think you need these skills to ace Trainee Services Manager | DST Leconfield
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for facilities management shine through. We want to see that you're genuinely excited about the opportunity to learn and grow with us at VIVO.
Tailor Your CV:Make sure your CV is tailored to the Trainee Services Manager role. Highlight any relevant experience or skills that align with our core values of being open, caring, agile, and collaborative. This will help us see how you fit into our team.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at VIVO Defence
✨Know the Company Inside Out
Before your interview, take some time to research VIVO and its core values: open, caring, agile, and collaborative. Understanding their mission to put customers and families first will help you align your answers with what they value most.
✨Show Your Enthusiasm for Facilities Management
Express your genuine interest in building a long-term career in facilities management. Share any relevant experiences or projects that demonstrate your proactive mindset and willingness to learn, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of examples from your past where you've successfully managed challenges, especially in team settings, as this role requires strong collaboration.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the training process, mentorship opportunities, or how success is measured in the Trainee Services Manager position.
