At a Glance
- Tasks: Manage data, coordinate projects, and support military families with essential admin tasks.
- Company: Join VIVO, a dynamic team supporting the UK military with innovative facilities management.
- Benefits: Enjoy competitive salary, 25 days leave, pension scheme, and employee discounts.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills, proficiency in Microsoft Office, and excellent communication abilities.
The predicted salary is between 24000 - 27000 £ per year.
Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract Type: Permanent, Full-Time
Location: Aldershot, 100% Office Based
Hours: Monday to Friday, 8:00am - 5:00pm (40 hours per week)
Salary: £24,000 - £27,000 per annum
We are seeking a highly organised and proactive Billable Works Coordinator to join our team based in Aldershot. This is an exciting opportunity to play a vital role within our Billable Works function, providing essential administrative and coordination support to the Damp and Mould team and the wider Billable Works department.
About the Role In this role, you will take ownership of managing data, collating repair reports, and compiling information to support the delivery of small works projects. You will manage the team's inbound email inbox, distributing work enquiries from Pinnacle to the appropriate Small Works Manager and ensuring information is captured accurately and efficiently. You will also be the first point of contact for military families, communicating professionally over the phone to gather details and provide updates. Working directly with Tier 1 contractors, you will ensure clear communication and timely progress on all projects. You will work closely within a small team of three, whilst also working with the wider team across the SW and SE. You will be managing your own workload and priorities. The role is entirely office based, Monday to Friday, 8:00am to 5:00pm, with occasional travel required across the Southeast and Southwest for meetings or training.
What We're Looking For The ideal candidate will be confident, professional, and well-organised, with the ability to work independently and use their initiative. You will have excellent data management and reporting skills, with a strong command of Microsoft Excel to collate, analyse, and present information clearly. You should possess outstanding communication skills, both written and verbal, with a professional and approachable manner when dealing with clients, contractors, and military families. Attention to detail, reliability, and the ability to prioritise tasks in a busy environment are essential. You should be proficient in all Microsoft Office packages. Experience using Maximo applications would be advantageous, as would previous experience in a facilities, maintenance, or project coordination environment. The ability to obtain and maintain BPSS clearance is required. This site is not accessible by public transport, so it is highly advantageous that you have a full UK drivers license.
If you are an organised and confident administrator who thrives in a dynamic environment and enjoys building professional relationships, we would love to hear from you. Apply today to join VIVO and make a real difference in supporting the delivery of essential works across the Defence estate.
We offer:
- Up to 6% contributory pension scheme
- 25 Days annual leave
- Volunteer leave
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Administrator | Aldershot in Hampshire employer: VIVO Defence
VIVO Defence Services is an exceptional employer that prioritises the well-being of its employees while delivering vital services to military families. With a strong commitment to open communication, collaboration, and employee growth, VIVO offers a supportive work culture alongside competitive benefits such as a contributory pension scheme, generous annual leave, and opportunities for professional development. Located in Aldershot, this role provides a unique chance to contribute to meaningful projects within a dynamic team environment, making a real difference in the lives of those who serve our country.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator | Aldershot in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on VIVO and their core values. Understanding what they stand for will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in data management and communication can benefit the Damp and Mould team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed workloads and prioritised tasks in previous roles. This will demonstrate that you can handle the dynamic environment at VIVO.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows that you're engaged and eager to learn more about how you can contribute to VIVO's success. And remember, apply through our website for the best chance!
We think you need these skills to ace Administrator | Aldershot in Hampshire
Some tips for your application 🫡
Show Your Organisational Skills:As an Administrator, being organised is key! Make sure your application highlights your ability to manage data and prioritise tasks. Use examples from your past experiences to show us how you keep everything running smoothly.
Communicate Clearly:Since you'll be the first point of contact for military families, it's important to demonstrate your communication skills. In your cover letter, share how you've effectively communicated with clients or teams in the past. We want to see that you can convey information professionally and clearly!
Tailor Your CV:Don't just send a generic CV! Tailor it to match the job description. Highlight your experience with Microsoft Excel and any relevant administrative roles. This shows us that you understand what we're looking for and that you're genuinely interested in the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly. Plus, it’s super easy to do!
How to prepare for a job interview at VIVO Defence
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with VIVO's core values—open, caring, agile, and collaborative—and think about how your skills align with these values.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for military families, practice clear and professional communication. Prepare examples of how you've effectively communicated in previous roles, especially in busy environments, to demonstrate your ability to handle inquiries and updates.
✨Demonstrate Your Organisational Skills
As an Administrator, being organised is key. Bring examples of how you've managed data and prioritised tasks in the past. You might even want to prepare a brief overview of how you would manage the team's inbox and distribute work enquiries efficiently.
✨Be Ready to Discuss Technical Skills
Brush up on your Microsoft Excel skills and be prepared to discuss your experience with data management and reporting. If you have experience with Maximo applications, make sure to highlight that as well, as it could give you an edge in the interview.
