Technical Service Manager Electrical-VIVO - USVF in England

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Location: RAF Lakenheath (on site role)

Employment: Permanent, Full time

Salary: Up to £48,000

Responsibilities:

• Lead the delivery, performance and compliance of mechanical maintenance services across a complex estate.
• Ensure all mechanical systems, plant and equipment are maintained safely, efficiently and in line with statutory and contractual requirements.
• Provide expert technical support and guidance across mechanical disciplines, supporting both internal teams and customers.
• Lead and supervise a team of Maintenance Engineers delivering planned and reactive maintenance across a wide range of systems, including heating, water services, gas distribution, ventilation and air conditioning.
• Manage external contractors, ensuring all maintenance and project works are delivered in line with contractual requirements, KPIs and professional standards.
• Develop and maintain robust Risk Assessments and Method Statements in line with HSE guidance and industry best practice.
• Ensure all works are carried out in accordance with safe systems of work, including JSP375.
• Support call-out arrangements to ensure appropriate technical coverage for out-of-hours incidents.
• Support the Built Estate Manager in leading, developing and motivating the maintenance team.
• Drive collaboration across FM services, managing stakeholder engagement, liaising regularly with end users, Defence Infrastructure Organisation (DIO) representatives and supply chain partners.

About you:

• Strong background in mechanical, electrical or HVAC engineering, with relevant qualifications and experience managing maintenance teams within a complex environment.
• Solid understanding of health and safety legislation, including COSHH and RIDDOR.
• Proven experience in managing contractors and delivering maintenance services within a facilities management, construction or engineering environment.
• Strong leadership, organisational and communication skills.
• A full UK driving licence is required, along with the ability to obtain Security Clearance (SC).
• Experience working in a MOD or secure environment, along with health and safety qualifications and professional memberships would be advantageous.

What We Offer:

• 6% employee matched pension contribution
• 25 days annual leave
• Single private medical cover
• Company car/Car allowance

VIVO is committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.