At a Glance
- Tasks: Lead a team to deliver high-quality housing maintenance services across London and Kent.
- Company: Join VIVO, a dynamic facilities management company supporting the UK military.
- Benefits: Competitive salary, company van, and opportunities for professional growth.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference in Defence housing while developing your leadership skills.
- Qualifications: Experience in repairs and maintenance supervision; strong leadership and communication skills.
The predicted salary is between 34000 - 39000 £ per year.
Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract Type: Full Time
Location: Woolwich, Greater London, GB, SE18
Working Hours: 45 hours per week, Monday to Friday
Salary: £34,000-£39,000 + Company van
Lead the team. Drive performance. Make a difference to Defence housing.
VIVO is looking for an experienced and motivated Void Supervisor to join our Accommodation team across the South East, overseeing the day-to-day delivery of our Housing Maintenance service across London and Kent. This is a fantastic opportunity for an experienced repairs and maintenance professional who thrives in a busy operational environment and enjoys leading teams, improving performance and delivering a high-quality service to customers.
As Void Supervisor, you will take responsibility for the effective delivery of a diverse and complex range of void maintenance works and associated workstreams. Working closely with the Delivery Manager, you will provide strong operational leadership, ensuring teams are organised, motivated and equipped to deliver outstanding results.
What will the role involve?
- You will oversee day-to-day operational delivery, ensuring work is completed safely, efficiently and to the required quality standards.
- This will include managing subcontractors and monitoring performance against KPIs, SLAs and customer satisfaction targets.
- You will carry out site audits covering health and safety, quality, FFF and customer service, while identifying opportunities to reduce waste, improve productivity and minimise downtime.
- You will also monitor daily workloads and productivity across trades, troubleshoot operational issues and ensure works remain on track.
- You will be self-scheduling your work tasks throughout the month, balancing void delivery work and any scheduled move ins as required.
- Leadership will be a key part of the role. You will work closely with the Delivery Manager on performance management, sickness and holiday cover.
What are we looking for?
- We are looking for someone with previous experience as a repairs and maintenance supervisor within a housing environment, with a proven track record of delivering maintenance services.
- Experience of contract management and working with Schedules of Rates is desirable, alongside a good understanding of relevant legislation, regulatory requirements and British Standards.
- Experience with health and safety processes such as Permit to Work, Risk Assessments and Method Statements is also important.
- Ideally, candidates will hold an HNC or equivalent qualification or relevant experience, together with a Level 2 qualification such as an NVQ in a maintenance trade.
- Strong leadership, communication, IT and customer service skills are essential.
With a growing business and exciting opportunities ahead, this is an opportunity to play a key role in delivering a service that genuinely matters. Join VIVO and help us keep Defence communities safe, supported and well maintained.
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Void Supervisor | Woolwich employer: VIVO Defence Services
VIVO Defence Services is an exceptional employer, offering a dynamic work environment where apprentices can thrive while gaining hands-on experience in Facilities Management. With a strong focus on employee growth, the company provides opportunities for further education and professional development, alongside attractive benefits such as a company car, pension scheme, and generous annual leave. Working at VIVO not only allows you to contribute to meaningful projects across the southeast and southwest regions but also fosters a supportive culture that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Void Supervisor | Woolwich
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like VIVO Defence Services, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Void Supervisor | Woolwich at VIVO Defence Services.
We think you need these skills to ace Void Supervisor | Woolwich
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at VIVO Defence Services
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
