At a Glance
- Tasks: Lead maintenance services and ensure compliance with safety standards at RAF Leeming.
- Company: VIVO, a leader in facilities management for the UK military.
- Benefits: Competitive salary of £42,000 and opportunities for professional growth.
- Other info: Join a collaborative team focused on safety and operational excellence.
- Why this job: Make a real difference by improving services for military families and personnel.
- Qualifications: Experience in maintenance and project delivery; HNC or equivalent preferred.
The predicted salary is between 42000 - 42000 € per year.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Location: RAF Leeming, on site role
Salary: £42,000
Responsibilities:
- Lead safe, compliant, and effective delivery of planned and reactive maintenance services across the VIVO contract, ensuring compliance with statutory legislation, MoD mandatory requirements, and VIVO’s Health, Safety and Environmental standards.
- Coordinate day‑to‑day service delivery with supply chain partners and site‑based teams, ensuring appropriately qualified operatives are deployed with correct equipment, skills and authorisations.
- Oversee safe systems of work, review Risk Assessments and Method Statements, and ensure all activity is recorded accurately through the CAFM system.
- Build strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders, acting as a key point of contact for operational issues and complaints.
- Contribute to the development of additional works and provide professional and technical advice to support estate operations, including managing small billable works with cost estimates.
- Lead by example, embedding a positive safety culture, and provide clear supervision, coaching and direction to teams to meet service levels.
- Balance operational priorities with commercial awareness, manage costs, mitigate risk and contribute to forward maintenance planning to support a profitable and sustainable contract.
Qualifications:
- Practical experience within planned and reactive maintenance environments, ideally with responsibility for small project delivery.
- HNC (or equivalent experience) in building, civil, electrical or mechanical disciplines.
Service Manager - RAF Leeming employer: VIVO Defence Services
VIVO is an exceptional employer, offering a dynamic work environment at RAF Leeming where you can make a real difference in the lives of military personnel and their families. With a strong emphasis on employee growth, collaboration, and safety, we provide comprehensive training and development opportunities, ensuring that our team members thrive both personally and professionally. Join us in a role that not only values your expertise but also fosters a caring and agile culture, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - RAF Leeming
✨Tip Number 1
Network like a pro! Reach out to current or former employees at VIVO on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching VIVO’s core values: open, caring, agile, and collaborative. Think of examples from your past experiences that showcase how you embody these values. It’ll show you’re a great fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for service management roles and be ready to discuss your experience in maintenance environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the VIVO team.
We think you need these skills to ace Service Manager - RAF Leeming
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight any relevant experience in facilities management or maintenance, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with VIVO and how you embody our core values of being open, caring, agile, and collaborative. Make it personal and engaging!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements rather than just duties. Use numbers and examples to demonstrate how you’ve successfully led teams or improved service delivery in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at VIVO Defence Services
✨Know Your Stuff
Make sure you brush up on your knowledge of planned and reactive maintenance. Understand the key responsibilities of a Service Manager, especially in relation to compliance with statutory legislation and health and safety standards. This will show that you're not just interested in the role, but that you’re also prepared to take it on.
✨Showcase Your Leadership Skills
Since this role involves leading teams and embedding a positive safety culture, be ready to share examples of how you've successfully managed teams in the past. Think about specific situations where you’ve coached or directed others to meet service levels, as this will highlight your ability to lead effectively.
✨Build Relationships
VIVO values collaboration, so be prepared to discuss how you’ve built strong working relationships in previous roles. Whether it’s with clients, stakeholders, or team members, having examples of how you’ve navigated operational issues and complaints will demonstrate your interpersonal skills.
✨Balance Operations and Costs
This role requires a keen sense of commercial awareness. Be ready to talk about how you’ve managed costs while balancing operational priorities in past projects. Discussing your approach to risk management and forward maintenance planning will show that you understand the bigger picture and can contribute to a profitable contract.
