At a Glance
- Tasks: Coordinate essential facilities management services and support operational teams at MOD West Moors.
- Company: Join VIVO, a leader in facilities management for the UK military.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be a key player in ensuring smooth operations within the Defence estate.
- Qualifications: NVQ Level 2 or equivalent experience; strong organisational and communication skills required.
The predicted salary is between 28000 - 30000 £ per year.
Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
Job Details
• Job Req ID
- Posting Start Date: 1 Jul 2026
- Location: West Moors, Dorset, GB, BH21 6QS
- Contract Type: Full Time, Permanent
- Working Hours: 37.5 hours per week, Monday to Friday
- Office based: MOD West Moors, 100% Office Based, no hybrid or home‑based working
Role Summary
- We are looking for a
- Service Coordinator to join our team at
VIVO Defence Services at MOD West Moors.
This fully office‑based role supports the delivery of essential facilities management services across the UK Defence estate, acting as a central point of coordination between operational teams, contractors, supply chain, the Defence Infrastructure Organisation (DIO) and site visitors.
Responsibilities
- Provide comprehensive administrative and operational support to the Area Manager and Service Managers.
- Coordinate reactive and planned maintenance activities, including allocation of site passes and access arrangements using our CAFM system.
- Assist with the successful closure of maintenance tasks in the CAFM system.
- Support the wider Site Delivery Area by covering for administration colleagues when required.
- Coordinate appointments and meetings, manage visitor access, prepare reports, agendas, and meeting minutes.
- Maintain Health & Safety documentation, oversee filing systems, organize office supplies and PPE, manage incoming and outgoing post.
- Ensure site security and administrative processes are completed accurately and efficiently.
Qualifications
- NVQ Level 2 qualification or equivalent experience.
- Good working knowledge of Microsoft Office applications.
- Experience using CAFM systems (desirable).
- Full UK Driving Licence.
- Eligibility to obtain Security Check (SC) Clearance.
- Previous experience within facilities management, construction, engineering or defence environments is advantageous.
- Strong organisational skills, excellent communication, ability to manage competing priorities, and keen attention to detail.
- Legal & Equal Opportunity
VIVO is committed to building a diverse and inclusive organisation.
We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at interview.
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