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- Tasks: Manage and protect unoccupied military family homes, ensuring they are secure and in top condition.
- Company: VIVO Defence Services, a dynamic joint venture supporting military families.
- Benefits: Home-based role with a supportive team, personal growth opportunities, and a meaningful impact.
- Other info: Join a diverse and inclusive organisation committed to your success.
- Why this job: Make a real difference for military families while enjoying autonomy and responsibility.
- Qualifications: Experience in service delivery, self-motivated, and a full UK driving licence required.
The predicted salary is between 24000 - 24000 £ per year.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
Contract: Full Time, Permanent
Location: Portsmouth, Hampshire, GB, PO2 9PJ
Hours: 37.5 Hours Per week, Monday to Friday
Salary: Up to £24,000
About The Role: We're looking for a proactive and detail‑driven Void Maintenance Officer to manage and protect unoccupied Service Family Accommodation (SFA). In this mobile role, you’ll ensure empty properties remain secure, compliant and in excellent condition, ready for the next family who needs them. You’ll work independently with support from the Delivery Manager, carrying out regular inspections, managing reactive maintenance needs and providing essential reports that keep our operations running smoothly. This is a role for someone who thrives on autonomy, responsibility and making a meaningful impact.
What You’ll Be Doing:
- Manage all SFA properties within your VOID Maintenance area.
- Complete detailed site survey reports with photographic records when taking over or handing back a property.
- Record defects, produce rough scopes of work and identify opportunities to improve maintenance practices for better value and efficiency.
- Conduct risk assessments, implement security measures, keep properties weatherproof and notify supervisor of unauthorised access or vandalism.
- Maintain heating and water systems to prevent deterioration and ensure compliance with statutory and mandatory requirements during the VOID period.
- Submit regular weekly and monthly reports and pass relevant utilities information to the Utilities team.
- Notify line manager of status and ensure each home leaves VOID maintenance in no worse condition than when it entered.
- Lead by example across the VIVO contract, collaborating with colleagues, the Defence Infrastructure Organisation (DIO), Pinnacle and supply chain partners.
What We’re Looking For:
- Experience in a role where performance is closely measured with a background in service delivery.
- Self‑motivated, able to work independently, confident using Microsoft Office, tablets and other digital devices.
- A full UK driving licence.
- Experience in VOID property repairs and maintenance.
- Knowledge of MOD environments, asbestos regulations, disability access requirements or energy performance standards.
Benefits: A home‑based, mobile role supported by a strong and collaborative team, opportunities for personal and professional growth, and a position that directly supports the wellbeing of military families.
EEO Statement: We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments through interview to employment and encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader; disabled applicants who meet the minimum criteria will be given the opportunity to demonstrate their abilities at an interview.
The role is with VIVO Defence Services, a joint venture between Serco and EQUANS. Information in your CV may be shared amongst VIVO Defence Services, Serco and EQUANS during the recruitment process.
Void Maintenance Officer | Portsmouth employer: VIVO Defence Services
Contact Detail:
VIVO Defence Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Void Maintenance Officer | Portsmouth
✨Tip Number 1
Get to know the company! Research VIVO and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in. This will make you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider info can give you an edge and help you make a great impression.
✨Tip Number 3
Prepare for the interview by practising common questions related to property maintenance and service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Void Maintenance Officer | Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Void Maintenance Officer role. Highlight any relevant experience in property maintenance, inspections, or service delivery to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our mission at VIVO. Keep it concise but impactful!
Showcase Your Autonomy: Since this role requires a lot of independence, share examples from your past where you’ve successfully managed tasks on your own. We want to see how you thrive when given responsibility!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you started on your journey with VIVO!
How to prepare for a job interview at VIVO Defence Services
✨Know Your Stuff
Make sure you understand the role of a Void Maintenance Officer inside out. Familiarise yourself with the responsibilities, especially around managing unoccupied properties and conducting inspections. Brush up on relevant regulations like asbestos and energy performance standards, as these will likely come up in conversation.
✨Showcase Your Experience
Prepare to discuss your previous experience in service delivery and property maintenance. Think of specific examples where you've successfully managed repairs or improved processes. This will demonstrate your ability to thrive in a role that requires autonomy and responsibility.
✨Be Tech-Savvy
Since the role involves using digital devices and Microsoft Office, be ready to talk about your comfort level with technology. You might even want to mention any specific software or tools you've used in past roles that could be relevant to managing reports and inspections.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, how success is measured in this role, or what challenges the team currently faces. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.