At a Glance
- Tasks: Solve problems and carry out repairs across various trades in domestic accommodation.
- Company: VIVO, a leader in facilities management for the UK military.
- Benefits: Work van, pension scheme, 25 days leave, and employee discounts.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference while enjoying diverse tasks and a supportive team.
- Qualifications: Experience in multi-trade work, especially plumbing, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Role
As a Multi‑Skilled Operative, you will be the frontline problem‑solver, trusted to take on a variety of repairs, maintenance and installation work across MOD domestic accommodation. Every day is different, and you will have the freedom and responsibility to get the job done right.
About the Role
Your work will include carrying out repairs and maintenance across plumbing, minor building works, grounds work, drainage, plastering, tiling, decorating and other general trades. You will deliver both planned and reactive maintenance with a focus on achieving a “Right First Time” outcome. You will work independently to identify the best repair solutions while maintaining high safety standards. You will be expected to support colleagues with your technical expertise, and use electronic and paper‑based systems to log work and materials accurately. Building trust with families, clients and suppliers is central to this role, as is providing excellent customer service. Flexibility will be important, including taking part in a standby rota for out‑of‑hours cover when required.
What you’ll need
We are seeking adaptable, hands‑on professionals who take pride in their workmanship and are ready to deliver exceptional service. You will have a full UK driving licence and proven experience in multi‑trade work in domestic housing, preferably with plumbing as your core trade. The ability to work independently, solve problems and maintain a customer‑first mindset is essential. You will need to be flexible, reliable and ready to adapt to different types of work and changing schedules. Strong communication skills and a professional approach are also key to success in this role.
What We Offer
- Work van and fuel card
- Up to 6% contributory pension scheme
- 25 Days annual leave plus bank holidays
- Volunteer leave
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
Diversity and Inclusion
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Multi Skilled Operative | Lyneham employer: VIVO Defence Services
VIVO is an exceptional employer that prioritises its employees' well-being and professional growth, offering a supportive work culture where teamwork and collaboration thrive. As a Multi-Skilled Operative in Chippenham, you will enjoy a range of benefits including a work van, generous annual leave, and a contributory pension scheme, all while contributing to meaningful projects that support the UK military community. With a commitment to diversity and inclusion, VIVO fosters an environment where every employee can excel and feel valued.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Operative | Lyneham
✨Tip Number 1
Get to know the company culture! Before your interview, check out VIVO's values and think about how you can show you're a good fit. We want to see that you care about putting customers first and can work collaboratively.
✨Tip Number 2
Practice your problem-solving skills! As a Multi-Skilled Operative, you'll need to think on your feet. Try role-playing common scenarios with a friend or family member to get comfortable with explaining your thought process.
✨Tip Number 3
Show off your hands-on experience! Bring examples of past projects or repairs you've done. We love seeing your pride in workmanship, so be ready to discuss what you did and how you tackled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the VIVO team and ready to take on the challenge!
We think you need these skills to ace Multi Skilled Operative | Lyneham
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your multi-trade experience. We want to see how your skills in plumbing, building works, and other trades can help us deliver that 'Right First Time' service.
Keep It Customer-Focused:Remember, our customers and their families are at the heart of what we do. Use your application to demonstrate how you've put customers first in your previous roles and how you plan to do the same with us.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us how your values align with ours—open, caring, agile, and collaborative.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the process smoothly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VIVO Defence Services
✨Know Your Trades
Make sure you brush up on your multi-trade skills, especially plumbing, as it's your core trade. Be ready to discuss specific examples of past work and how you approached repairs or installations. This will show your hands-on experience and problem-solving abilities.
✨Emphasise Customer Service
Since VIVO puts customers first, be prepared to share instances where you've gone above and beyond for clients. Highlight your communication skills and how you build trust with families and suppliers, as this is crucial for the role.
✨Show Flexibility and Adaptability
The job requires a flexible approach, so be ready to discuss how you've adapted to changing schedules or unexpected challenges in previous roles. Mention your willingness to participate in standby rotas and how you manage your time effectively.
✨Safety First
Safety standards are paramount in this role. Be prepared to talk about how you ensure safety in your work, whether through following protocols or using the right equipment. This will demonstrate your commitment to maintaining high safety standards while delivering quality service.
