Service Manager - Southwick Park in Fareham

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Location: Southwick Park, on site role

Employment: Permanent, full time

Salary: £42,000 - £45,000

The Role:

• Take ownership of ensuring all documentation relating to Reactive and Planned Maintenance is accurate, completed promptly, and recorded against the correct assets within the CAFM system.
• Oversee the maintenance of both the Establishment Specific Task Schedule (ESTS) and the Forward Additional Services Plan (FASP), ensuring compliance and effective planning across your area of responsibility.
• Monitor the compliance state of all sites under your management, mitigating risks associated with any overdue statutory or mandatory tasks by working closely with DIO and Heads of Establishment representatives.
• Identify opportunities to support the MoD’s Net Zero carbon reduction targets, initiating Billable Works projects and sustainability initiatives to deliver long‑term value.
• Act as On Call Services Manager when required, providing leadership and swift resolution in response to operational needs.

What You’ll Bring:

• A strong technical foundation, with an ONC or equivalent qualification in Building, Civil Engineering, Electrical, or Mechanical Engineering.
• Demonstrable experience in a hard services FM maintenance management role.
• Continuing Professional Development will be expected, alongside technical training to maintain competence and awareness of asbestos and legionella responsibilities.
• Familiarity with site assets and Safe Systems of Work will be key, as will recognised qualifications such as IOSH, Emergency First Aid, and Fire Safety.
• A service‑focused leader who can combine technical expertise with excellent organisational and stakeholder management skills.
• Ability to lead and motivate both direct teams and supply partners, ensuring cost‑effective, safe, and compliant service delivery.
• Strong attention to detail and a proactive approach to performance management.
• A full UK driving licence, access to your own vehicle, and ability to pass SC Clearance.

What We Offer:

• 6% employee matched pension contribution
• 25 days annual leave
• Single private medical cover
• Life assurance 2x annual salary

Additional information: The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.