At a Glance
- Tasks: Lead a dynamic team to deliver top-notch repairs and maintenance services.
- Company: Join VIVO, a forward-thinking company supporting the UK military.
- Benefits: Enjoy a competitive salary, car allowance, private medical cover, and generous leave.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact while fostering a positive team culture and enhancing customer satisfaction.
- Qualifications: Proven experience in managing repairs, strong leadership skills, and health & safety knowledge required.
The predicted salary is between 40000 - 45000 £ per year.
Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract: Full Time, Permanent
Location: RAF Northolt, with travel up to 3x a week to other sites in the area
Working Hours: 40 hours per week, Monday to Friday
Salary: £40,000-£45,000 per year dependent on experience
About the Role
As Delivery Manager, you will lead and inspire a multi-disciplinary team and specialist contractors to deliver high-quality repairs, maintenance and servicing. You will manage performance and budget targets, driving value for money while ensuring safety and compliance remain at the forefront. You will ensure area related key KPIs month on month.
You will oversee the end-to-end delivery of the repairs service, including out-of-hours coverage and complex case management, using data and insight to monitor performance, identify trends and implement improvements that make a real impact. Creating a positive and high-performing culture will be key to your success. You will coach and support your team to reach their potential, while working collaboratively with key stakeholders to deliver on our commitments and continuously enhance customer satisfaction.
You will take ownership of profit and loss performance, ensuring financial and operational efficiency, and will be trained and appointed as the Responsible Person for Legionella and asbestos management.
What You’ll Need
You will have a proven track record of managing repairs and maintenance services, ideally within a property or housing environment. You will bring strong leadership skills and experience managing multi-discipline teams and contractor networks. A sound understanding of health and safety, compliance and quality assurance is essential, as well as the ability to manage budgets and report on performance. You will be a confident communicator and collaborator, able to build trust at every level, and will be proficient in the use of Microsoft Office tools.
Relevant professional qualifications such as CIOB or RICS, or equivalent experience, are required. A health and safety qualification such as NEBOSH, IOSH or SMSTS is desirable, as is prior experience as a Responsible Person.
Benefits
- Car or car allowance
- 6% employee matched pension contribution
- Single private medical cover
- Life assurance 2x annual salary
- 25 days annual leave
We offer a supportive environment and are committed to building a diverse and inclusive organisation. We make reasonable adjustments at interview through to employment for our candidates and encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Delivery Manager | Windsor/Bushey employer: VIVO Defence Services
VIVO is an exceptional employer that prioritises the well-being of its employees and the communities it serves. With a strong commitment to open, caring, agile, and collaborative values, VIVO fosters a supportive work culture that encourages professional growth and development. Employees benefit from competitive salaries, generous leave, and a range of health and wellness initiatives, all while contributing to meaningful projects that make a real difference for the UK military and its partners.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager | Windsor/Bushey
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about opportunities at VIVO. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching VIVO's core values: open, caring, agile, and collaborative. Think of examples from your past experiences that showcase how you embody these values, as they'll be looking for a cultural fit.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've successfully managed multi-disciplinary teams and tackled challenges in repairs and maintenance. Highlighting your ability to inspire and coach will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the VIVO team.
We think you need these skills to ace Delivery Manager | Windsor/Bushey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering high-quality services and making a positive impact on customers and families.
Tailor Your CV:Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in managing repairs and maintenance services, and don’t forget to mention any relevant qualifications like CIOB or RICS that make you stand out!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for strong leadership and communication skills!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture!
How to prepare for a job interview at VIVO Defence Services
✨Know Your Stuff
Make sure you understand VIVO's core values: open, caring, agile, and collaborative. Be ready to discuss how your experience aligns with these values and how you can contribute to a positive culture as a Delivery Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led multi-disciplinary teams in the past. Highlight specific situations where you inspired your team or improved performance, especially in repairs and maintenance services.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be prepared to discuss how you've used data to monitor performance and implement improvements in previous roles, demonstrating your analytical skills.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. As a Delivery Manager, you'll need to build trust with stakeholders at all levels, so be ready to showcase your communication skills and collaborative approach during the interview.
