At a Glance
- Tasks: Lead maintenance and response works, ensuring safety and compliance across the estate.
- Company: Join VIVO, a dynamic team supporting the UK military with innovative facilities management.
- Benefits: Enjoy a competitive salary, company car, private medical cover, and generous annual leave.
- Other info: Be part of a diverse team committed to continuous improvement and professional development.
- Why this job: Make a real impact in a role that prioritises safety, quality, and customer satisfaction.
- Qualifications: Experience in construction or property maintenance, with strong leadership and compliance skills.
The predicted salary is between 42000 - 48000 £ per year.
Job Req ID: 305351
Posting Start Date: 20 Oct 2025
Location: Catterick, North Yorkshire, GB, DL9 3LR
Contract Type: Full Time
Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Location
Catterick Garrison – on site role
Permanent, Full time
Salary: Up to £48,000 + Company car/Car allowance
About the Role
The Built Estate Manager plays a critical leadership role in overseeing the effective, compliant, and timely delivery of maintenance and response works across a defined estate. This position ensures adherence to statutory legislation, Ministry of Defence (MoD) mandatory requirements, and VIVO’s internal standards for Health, Safety, and Environmental compliance. With a strong technical background and operational focus, the Built Estate Manager ensures that all work is executed safely, efficiently, and to the highest standards of quality and customer satisfaction.
In this role, you will be responsible for coordinating and monitoring the performance of supply chain partners to ensure suitably qualified and experienced operatives are deployed to the right tasks. You will ensure that all personnel are properly equipped and trained to meet the technical demands of the job, maintaining full compliance with JSP 375 and other MoD‑mandated standards. As part of your operational duties, you will oversee the completion and quality of Risk Assessments and Method Statements, ensuring these documents meet an acceptable standard and that all works are recorded accurately within the Maximo asset management system.
You will take ownership of site‑level safety, working closely with Mobile Authorised Persons to ensure compliance with JSP 375, particularly in relation to working at height, confined spaces, asbestos management, and legionella control. You will act as a focal point for the practical implementation of safe systems of work, supporting the delivery of both Billable Works and planned maintenance while continuously improving safety culture and operational performance.
The role requires active management of site risk registers and the timely escalation of any defects or non‑conformities identified during inspections. You will contribute to regular risk meetings, help reduce corrective actions, and maintain detailed records of your activities and training in accordance with MoD and company policy. In line with the MoD’s carbon reduction targets, you will identify and promote opportunities to improve environmental sustainability and energy performance across the estate.
Commercial management will form a significant part of your responsibilities. You will ensure strict adherence to contractual requirements, internal quality procedures, and financial controls. This includes the management of local budgets, forecasting, and cost reporting to ensure value for money and profitability. You will monitor supplier performance, oversee milestone payments, and make informed commercial decisions that support operational efficiency and financial performance. As a key representative of VIVO, you will collaborate with stakeholders to develop and maintain estate plans, proactively supporting long‑term asset management and lifecycle planning.
As a people leader, you will provide visible direction and support to operational managers, engineers, and technical teams, ensuring effective performance management and professional development across your area of responsibility. You will act as a single point of contact (SPOC) for client representatives, providing technical support and advice to the Defence Infrastructure Organisation (DIO), Heads of Establishment, and end users. Building and maintaining strong, collaborative relationships with all stakeholders will be central to your success, as will the ability to resolve customer issues swiftly and effectively.
You will also be responsible for leading a culture of accountability, safety, and professional excellence, ensuring that teams consistently meet performance indicators and contractual obligations. Your leadership will involve motivating staff through clear communication, coaching, and consistent feedback while fostering an inclusive and collaborative working environment.
What You’ll Bring
To succeed in this position, you must bring demonstrable experience in managing and supervising staff within construction, property maintenance, or a related field. You will have proven capability in leading operational teams, managing safe systems of work, and ensuring compliance with relevant legislation and standards. Strong planning, problem‑solving, and decision‑making skills are essential, alongside the ability to manage competing priorities and deliver results under pressure.
A deep technical understanding of construction and property maintenance processes is required, supported by a solid grasp of risk management, cost control, and performance monitoring. Experience in MoD environments and familiarity with CDM Regulations, the Asbestos at Work Act, and energy and sustainability practices will be highly advantageous.
The ideal candidate will hold an HND‑level qualification in Electrical or Mechanical Engineering, or an equivalent level of professional experience, along with relevant safety training and management‑level health and safety qualifications such as SMSTS. Strong IT literacy, including proficiency with Excel, Word, and asset management systems like Maximo, is essential.
Behaviourally, you will demonstrate strong communication and relationship‑building skills, with the ability to influence both internal and external stakeholders effectively. You will lead by example, maintaining high standards for quality and compliance while motivating your team to perform at their best. You will also show resilience and adaptability in a dynamic environment, consistently striving for excellence and continuous improvement across all aspects of service delivery.
What We Offer
- 6% employee matched pension contribution
- 25 days annual leave
- Single private medical cover
- Company car/car allowance
- 1x professional subscription per year
- Life assurance 2x annual salary
VIVO Defence Services is a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are proud to be a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Built Estate Manager - Catterick Garrison employer: VIVO Defence Services
VIVO Defence Services is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in Catterick Garrison, the role of Built Estate Manager provides a unique opportunity to lead impactful projects within the military sector, backed by competitive benefits such as a generous pension scheme, private medical cover, and a commitment to continuous improvement and safety. With a focus on collaboration and accountability, VIVO empowers its employees to excel while making a meaningful difference in the lives of service members and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Built Estate Manager - Catterick Garrison
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like VIVO Defence Services, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Built Estate Manager - Catterick Garrison at VIVO Defence Services.
We think you need these skills to ace Built Estate Manager - Catterick Garrison
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at VIVO Defence Services
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
