VIVO Defence Services is seeking a Customer Service Team Leader to lead the Accommodation team in Aldershot. This role focuses on inspiring a team to deliver exceptional customer experiences for Armed Forces families, driving improvements, and ensuring timely resolutions of complex queries.
You will coach and develop staff, monitor KPIs and collaborate with stakeholders to create a joined-up, customer-centric service with a proactive approach to problem solving.
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Customer Service Team Leader | Hybrid Role for Armed Forces in Aldershot employer: VIVO Defence Services
VIVO Defence Services is an exceptional employer, offering a dynamic work environment where apprentices can thrive while gaining hands-on experience in Facilities Management. With a strong focus on employee growth, the company provides opportunities for further education and professional development, alongside attractive benefits such as a company car, pension scheme, and generous annual leave. Working at VIVO not only allows you to contribute to meaningful projects across the southeast and southwest regions but also fosters a supportive culture that values innovation and teamwork.
