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For Companies At a Glance
- Tasks: Oversee operations and ensure top-notch maintenance for UK military facilities.
- Company: VIVO, a leader in defence facilities management with a customer-first approach.
- Benefits: Generous annual leave, private medical cover, and a strong pension scheme.
- Why this job: Make a real difference in defence while developing your career in a supportive environment.
- Qualifications: HNC or equivalent in engineering and management-level Health & Safety qualification.
- Other info: Join a diverse team committed to continuous improvement and professional development.
The predicted salary is between 36000 - 60000 £ per year.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. We put our Customers and Families First and aim to deliver services that are safe, timely and of the highest quality.
The Role
- Oversee day‑to‑day operations of maintenance and response works across key MoD sites.
- Ensure full compliance with Health and Safety, Environmental, and statutory legislation, and with MoD requirements.
- Monitor and report performance of supply chain teams, maintaining value for money and quality outcomes.
- Review risk assessments, method statements and risk registers; coordinate safe working practices on site.
- Manage Asbestos and Legionella programmes and liaise with Mobile Authorised Persons for work at height and confined spaces.
- Act as the single point of contact for customer issues, building strong relationships with the Defence Infrastructure Organisation (DIO) and site end users.
- Develop new work requirements, resolve complaints and support the helpdesk with technical guidance.
- Provide supervision, coaching and delegation to ensure optimal service levels and a strong safety culture.
- Make cost‑effective decisions that balance stakeholder expectations with value for money, and contribute to forward maintenance planning.
- Analyse data, maintain accurate records and monitor delivery against key milestones, sharing best practices and driving continuous improvement.
What You’ll Bring
- Minimum HNC or equivalent qualification in Building, Civil, Electrical, or Mechanical Engineering (or related discipline).
- Management‑level Health & Safety qualification such as SMSTS, or equivalent experience with sufficient technical knowledge to triage maintenance tasks.
- Experience of managing hard‑services FM and delivering performance on defence contracts.
- Strong IT skills, particularly Microsoft Excel and Word.
- Commitment to continuous professional development.
What We Offer
- 6 % employee‑matched pension contribution
- 25 days annual leave
- Single private medical cover
- Life assurance equal to 2 × annual salary
Application and Equality
We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment and encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader.
Operations Manager-VIVO - Built Estate in Albrighton employer: VIVO Defence Services
Contact Detail:
VIVO Defence Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager-VIVO - Built Estate in Albrighton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to VIVO or defence facilities management. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the latest in health and safety regulations and be ready to discuss how you’d handle real-life scenarios. Show us you’re not just a paper candidate but someone who can think on their feet.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us, making your job search smoother.
We think you need these skills to ace Operations Manager-VIVO - Built Estate in Albrighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in facilities management and any relevant qualifications, like your HNC or Health & Safety certifications. We want to see how your skills align with our mission of delivering excellence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with VIVO and how you can contribute to our commitment to putting customers and families first. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Don’t forget to highlight your IT skills, especially with Microsoft Excel and Word. If you have experience managing hard-services FM or working on defence contracts, make sure to mention that too. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at VIVO Defence Services
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in the context of defence contracts. Familiarise yourself with key terms like Health and Safety compliance, risk assessments, and maintenance programmes. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage operations effectively. Think about times when you improved service levels or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Build Rapport
Remember, interviews are a two-way street! Take the time to build a connection with your interviewers. Ask insightful questions about their operations and how they measure success. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Be Data-Driven
Since the role involves analysing data and monitoring performance, be ready to discuss how you've used data in previous positions. Bring examples of how you’ve tracked KPIs or improved processes based on data analysis. This will highlight your analytical skills and commitment to continuous improvement.
