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- Tasks: Deliver a world-class experience for hirers and ensure site security.
- Company: Join Vivify, a passionate team dedicated to community health and happiness.
- Benefits: Enjoy staff uniform, wellbeing support, career development, and employee rewards.
- Other info: Flexible role with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable skills.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities - and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found - from a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. You will tackle challenges, streamline processes and be organized, quick to act and flexible to provide the best customer experience. You should be a great communicator, able to represent Vivify with the school and our hirers in a professional way. You are interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
Benefits
- Staff uniform
- Employee of the month voucher award
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions
- Free staff parking
- Staff referral bonus and voucher scheme
- Career development and training opportunities
Community Host / Leisure Assistant - Aldersley High School - Wolverhampton, West Midlands employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Aldersley High School - Wolverhampton, West Midlands
✨Tip Number 1
Get to know the school and its community! Before your interview, do a bit of research on Aldersley High School and the local area. This will help you connect with the role and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Community Host, you'll be interacting with various groups. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your chat with us.
✨Tip Number 3
Show off your flexibility! The role requires you to adapt to different situations, so be prepared to discuss how you've handled unexpected challenges in the past. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're keen on joining the Vivify team and are ready to take the first step towards making a positive impact in the community.
We think you need these skills to ace Community Host / Leisure Assistant - Aldersley High School - Wolverhampton, West Midlands
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community service and helping others shine through. We want to see how much you care about making a difference in people's lives and how that aligns with our mission at Vivify.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills without rambling. We appreciate clarity, so make sure your key points stand out!
Tailor Your Application: Make sure to customise your application for the Community Host role. Use keywords from the job description to show that you understand what we’re looking for and how you fit into that picture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Vivify team!
How to prepare for a job interview at Vivify Venues
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Community Host. Familiarise yourself with the tasks mentioned in the job description, like setting up facilities and ensuring safety. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can create a positive experience for hirers and handle any challenges that may arise.
✨Emphasise Your Team Spirit
Vivify values teamwork and community spirit. Prepare to talk about how you work well with others and contribute to a positive environment. Share instances where you've collaborated effectively or supported your team in achieving a common goal.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or how the team collaborates. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.