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For Companies At a Glance
- Tasks: Deliver a world-class experience for hirers and ensure site safety and cleanliness.
- Company: Join Vivify, a passionate team dedicated to enhancing community health and happiness.
- Benefits: Enjoy staff uniform, wellbeing support, career development, and employee recognition.
- Other info: Flexible role with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable skills and experience.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities - and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found - from a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. You will tackle challenges, streamline processes and be organized, quick to act and flexible to provide the best customer experience. You should be a great communicator, able to represent Vivify with the school and our hirers in a professional way. You are interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
Benefits
- Staff uniform
- Employee of the month voucher award
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions
- Free staff parking
- Staff referral bonus and voucher scheme
- Career development and training opportunities
Community Host / Leisure Assistant - Bay Leadership Academy - Morecambe, Lancashire employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Bay Leadership Academy - Morecambe, Lancashire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vivify and their community initiatives. This will help you connect with their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Community Host and be ready to share examples of your past experiences.
✨Tip Number 3
Dress the part! Even if the role is casual, showing up in smart attire demonstrates professionalism and respect for the opportunity. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Community Host / Leisure Assistant - Bay Leadership Academy - Morecambe, Lancashire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for community service shine through. We want to see how much you care about making a difference and delivering excellent service to our hirers.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills that match the role of Community Host. We appreciate clarity, so make it easy for us to see why you're a great fit!
Tailor Your Application: Make sure to customise your application for this specific role. Mention how your values align with ours at Vivify and how you can contribute to creating a positive experience for our schools and hirers.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Vivify Venues
✨Know Your Community
Before the interview, take some time to research the local community and the specific needs of the schools in Morecambe. Understanding the challenges they face and how you can contribute will show your passion for the role and your commitment to making a difference.
✨Showcase Your Customer Service Skills
As a Community Host, delivering excellent service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and how you handle challenging situations with grace and professionalism.
✨Demonstrate Responsibility and Reliability
This role involves significant responsibility, so be ready to discuss your experience with safeguarding and compliance. Share instances where you've had to ensure safety protocols were followed or how you've managed key holding duties in previous roles.
✨Be Ready to Adapt
Flexibility is crucial in this position. Think of examples where you've had to adapt quickly to changing circumstances or tackle unexpected challenges. This will illustrate your ability to think on your feet and provide the best experience for hirers.