Temporary Credit Controller in Manchester

Manchester Temporary On-site

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Vivify Venues Ltd

Temporary Credit Controller

Take ownership of our sales ledger and help us bring overdue debt down. 3-month contract, immediate start, Manchester Piccadilly.

Job title	Temporary Credit Controller
Contract	3-month temporary contract, with potential to extend
Location	Manchester Piccadilly (hybrid – 4 days in the office, 1 day from home)
Hours	Full-time, Monday to Friday, with flexible start and finish times around core hours of 9:30am–4pm
Systems	Xero, Pleo, Stripe and our in-house booking system
Salary	£28,000 – £30,000 pro rata, depending on experience
Reporting to	Financial Controller

About us

Founded in 2020, Vivify Venues is a technology platform connecting hirers – from sports clubs and community groups to individuals – with school sports and community facilities across England, helping schools open their venues to the communities around them. We are a growing business with a close-knit head office team supporting a large field workforce, and finance sits right at the centre of how we run.

The role

We are looking for an experienced credit controller to join us on a 3-month temporary contract, taking ownership of our sales ledger and helping us reduce overdue debt.

You will spend most of your week collecting cash from hirers, resolving queries and keeping accounts accurate and up to date. The rest of your time will be spent supporting the finance team with supplier invoices, expenses and month-end. You will work across Xero, Pleo, Stripe and our in-house booking system.

This is a hands-on role for someone who can hit the ground running. You will have a clear brief from day one, the backing of the Financial Controller, and the chance to see the direct impact of your work on our cash flow.

Key responsibilities

Credit control (around 4 days a week)

Manage the sales ledger, working through the aged debt and chasing overdue invoices by phone and email, prioritising the oldest and highest-value balances
Deliver agreed reductions in overdue debt and in debt as a percentage of revenue, tracked through a weekly aged debt and cash collection report
Follow up failed card and online payments through Stripe
Place accounts on hold for non-payment and lift holds once balances are cleared
Resolve disputes and invoice queries with hirers, working with our ops and sales teams to fix issues at source
Allocate cash receipts and reconcile bank accounts
Escalate bad debt to collection agencies or small claims, and track cases through to resolution
Recommend provisions, payment plans and write-offs for approval
Implement and regularly review credit control processes to drive improved performance
Keep clear, up-to-date notes on every account so work can be handed over smoothly at the end of the contract
Finance support (around 1 day a week)
Check and code supplier invoices in Xero and prepare payment runs for approval
Review Pleo expenses and chase missing receipts
Support month-end and other ad hoc finance tasks as required
About you

Essential
Proven credit control experience, with the ability to pick up a ledger quickly and work with minimal supervision
Confident calling hirers about overdue balances
Strong written and spoken communication – firm but professional when chasing
Good Excel skills and excellent attention to detail
Available to start at short notice and commit to the full 3 months
Desirable
Experience using Xero or Pleo
Experience with Stripe or other online payment platforms
Experience of the education or facilities hire sectors
What we offer
Salary of £28,000 – £30,000 pro rata, depending on experience
Flexible start and finish times around core hours of 9:30am–4pm
One day a week working from home
City-centre office in Manchester Piccadilly with easy transport links
Holiday pay accrued throughout the contract
Potential to extend beyond the initial 3 months