At a Glance
- Tasks: Build strong relationships with schools and support community access to facilities.
- Company: Join Vivify, a purpose-driven company transforming school communities.
- Benefits: Competitive salary, unlimited leave, performance bonuses, and career growth opportunities.
- Other info: Dynamic role with full training provided and a supportive team environment.
- Why this job: Make a real impact in schools and local communities while developing your career.
- Qualifications: Experience in or around schools, strong relationship-building skills, and a proactive attitude.
The predicted salary is between 28500 - 28500 £ per year.
Salary: £28,500 per year + discretionary annual bonus (paid each September) OTE £30,000
Contract: Full-time, Permanent (40 hours per week)
Location: Head Office, Central Manchester, with regular travel to our partner schools
Reports to: Head of School Relationships
About Vivify
At Vivify, we believe schools should be at the heart of their communities - not just during the school day, but every evening and weekend too. We partner with over 250 schools across the UK, opening up sports halls, pitches, theatres, classrooms and other facilities for local clubs, organisations and community groups. Every booking we manage helps schools generate additional income while creating more opportunities for people to be active, learn new skills and connect with others.
We're growing quickly, and we're looking for someone who is passionate about building relationships and making a genuine difference to join our School Relationships team.
The opportunity
As a School Liaison Officer, you'll be the trusted face of Vivify for a portfolio of partner schools. You'll build strong relationships with school leaders, business managers and site teams, ensuring every school feels supported, valued and confident in their partnership with us. You'll visit schools regularly, solve problems before they become issues and work closely with our operational teams to make sure every venue runs smoothly. This isn't just an account management role - it's an opportunity to have a real impact. You'll help schools maximise the value of their facilities, improve community access and ensure every partnership continues to thrive.
If you've worked in a school before, you'll already understand the pace, priorities and pressures of the education environment. We'll provide all the training you need on our systems and processes - you'll bring the people skills.
What you'll be doing
- Build and manage strong relationships with a portfolio of partner schools, becoming their trusted day-to-day contact.
- Visit schools regularly to maintain excellent partnerships and identify opportunities to improve the service we provide.
- Support the launch of new partner schools by coordinating information, site access and operational requirements.
- Keep key school information accurate and up to date, including facility availability, term dates, site restrictions and planned closures.
- Work collaboratively with our Operations, Customer Service and Training teams to deliver a seamless experience for both schools and community users.
- Resolve operational challenges quickly and proactively, ensuring issues are handled before they impact customers.
- Hold regular review meetings with schools, gathering feedback, agreeing actions and strengthening long-term partnerships.
- Identify ways to improve school satisfaction, increase engagement and support long-term retention.
- Help remove barriers to community bookings by working through permissions, site processes and operational challenges.
About you
You'll enjoy building relationships, solving problems and keeping lots of moving parts organised. You'll probably have experience working within a school or alongside schools, giving you a good understanding of how they operate and the importance of safeguarding, communication and trust.
We're looking for someone who is:
- A confident relationship builder who enjoys working with a wide variety of people.
- Organised, proactive and able to manage multiple priorities.
- Calm under pressure and comfortable finding practical solutions.
- A great communicator with excellent attention to detail.
- Comfortable learning new systems and technology (full training provided).
- Happy travelling regularly to schools across your region.
- Committed to safeguarding and promoting safe environments for children and young people (an Enhanced DBS check will be required).
You don't need previous experience in account management - we're looking for someone with the right attitude, strong relationship skills and a genuine passion for supporting schools.
What you'll get
- £28,500 annual salary.
- Discretionary annual bonus based on performance.
- On-target earnings of £30,000.
- Unlimited annual leave.
- Full training and ongoing development.
- Clear opportunities to progress as Vivify continues to grow.
- The chance to work for a fast-growing, purpose-led business that's making a real difference to schools and local communities.
- A supportive, collaborative team where your ideas and contributions genuinely matter.
Why Vivify?
Every day you'll help schools generate vital income while creating more opportunities for local people to play sport, learn, socialise and thrive. If you're looking for a role where you can build meaningful relationships, make a visible impact and grow your career with an ambitious company, we'd love to hear from you.
Vivify Venues is committed to safeguarding and promoting the welfare of children and young people. This post is subject to an enhanced DBS check and satisfactory references.
School Liaison Officer in Manchester employer: Vivify Venues
Vivify Venues is an excellent employer for those seeking a fulfilling role in community engagement and event management. Located in the vibrant town of Sevenoaks, we foster a supportive work culture that prioritises employee wellbeing and offers ample opportunities for career growth. Join us to be part of a team that values flexibility, strong communication, and the creation of memorable experiences for our community.
